Leo Daniels did a fabulous job fixing my washing machine. He arrived on time - was very polite and knew exactly what he was doing. The machine was fixed quickly and for a extremely reasonable price. Took a major stress off me - would recommend Fallon Solutions to anyone

The service technician Lee W arrived on time, was friendly, advised the best way to deal with the issues, explained everything very clearly and completed the installation of two power outlets and a fire alarm very quickly and painlessly.

Overall, a very pleasant experience and I will be using Fallon again in the future.

Justin Endicott attended to install new storm water drainage. The job provided a few problematic moments with some surprises lying underground. Justin maintained a very professional approach and worked tirelessly throughout the day. His work ethic and customer service was impressive.

MICMAEL The Electrical Technician did an excellent job checking and testing all aspects regarding thermostat repair of our water heater. Richard

Approximate cost: $459

I rang up to obtained a quote for the air con repair job last week, staff was very nice but the information present to me sounds like they will sent out a technician for diagnose and I just need to pay the call out fee (49 or 45? dollar) if I choose not to go ahead with their service.

As result, I organized a appointment last Friday and a clean/well present technician turn up on time. The problem was the technician said he has to do up a quote for the inspection before he start the job, therefore I have to paid the call out fee even I am not happy with the quote. This is very annoy as I would be much happier if they just tell me upfront that it will costs me 250+ to have someone diagnose the problem. This quote was done prior technician enter the house and he advised it was a set price, hence I don’t believe there is any reason why they can’t tell me the estimate price when I rang up.

I did accepted the quote on the spot as I didn’t think it through plus I don’t want to loss 49 dollar just to see someone show up in front of the house. The entire inspection took less than 30 min as I expected (I did hold a electrical related degree thus I had rough idea what component may be fault). With less than 30 min inspection and possible less 20 min travel, the math work out around 250+ dollar for 45 min work/travel. I used a lot trade people for personnel and work, this one takes the cake in charge out rate.

The real problem is I was advised that office will contact and provide me a quote for the actual repair job. With such expensive price, I expected a fast/top service but the result was disappointed. I waited ti Tuesday and had no phone call nor email from this company. I had to call to follow up as I don't want to pay 250+ just to have someone tell me that my air con is broken,I want it fix!

During the call, I was advised that they were waiting for price in parts and I can expect the quote before the end of day. The quote has arrived as promised but it come with another hefty price tag -508 dollars. My jaw dropped when I see this price as I am having trouble to believe the component and labor cost that much as I work in electrical relate industry as well. Since I had the price for brand new unit from first technician's visit (he quote 2100+ for package /install but you get discount if you sign up their annual support deal?? not sure the name but cost additional 90 dollar ), I decided to find out how much it would really cost me if I use other supplier. I was surprise to find out that all 3 suppliers I contacted charge at least 500 less for similar package (same air-con brand, not sure is the same model but all package are 2.5KW system with installation). The best news is one of supplier offer special cash back in Fujitsu air package/install (with 5 year warranty), therefore my total cost for new air con is still less than 1500 even I already paid 250+ for inspection. The best part is I don’t need to lock into annual contract to obtain a discount but still expensive package. If you like nice and well present service person to turn up to your front door, this company is good to go with. If you like me who after a solution for the problem with reasonable price tag, my personal option is take the business somewhere else.

Plumber Sam Allen did a professional job, left the site clean & explained things clearly.

Approximate cost: $527

Avneel was another in the great group of people I have dealt with while using Fallon Solutions. Avneel came to provide a complimentary check of my air conditioning but the fact that is was complimentary did not did not affect his professional yet truly customer focussed approach. Another great representative for your company Fallon.

First contact for air conditioning was with Mark. Very good communication skills, very empathic and in tune with my requirements and how best to have it all installed. He possessed excellent knowledge of the products and a very practical understanding how an installation would proceed.

Daniel was very efficient and professional. We feel much happier now that Fallon Solutions took charge of our problems .

We had a dishwasher installed and pendant lights fitted over our breakfast bar. Fantastic job Michael, good price, good job very clean and professional all round,