Had Joel leslie out from fallons, he provided fast and polite service. Took advantage of the membership to get the discount. Its great to be able to get the work done on a Saturday.
Pretty expensive and a bit salesman techniques during first call out. It cost me $1600 to replace two room fans and an extractor fan. Work took about 4 hrs including pick up of new fans. Cost of fans was less than $400, which means their hourly rates are around $300 an hour. Was told I would receive an itemised breakdown invoice by email, but actually received a one line invoice for about 20% of the amount I paid, which seems somewhat suspicious.
Approximate cost: $1600
Hi there if you can provide a job number or some other information I'll submit a request to the appropriate manager to investigate the issue for you. If you like you can email [email protected] or call us on 1300 762 260 and somebody will take care of it for you.
Thanks for the follow up - I will contact your office direct.
Good service. Everyone turned up as planned! Joel leslie was fabulous...decisive, helpful and professional!!! Would recommend him for anything electrical, whole heartedly. Thank you Joel.
Hi there and thanks for the review! The team will be happy to hear you were please with our service...
Joel was fantastic and energetic. While we originally planned
a simple check of our fire alarms we enthusiastically added replacement power points and additional power surge protection work including membership.We gladly bought more because of his personable nature and willingness to help us. He was genuine
Approximate cost: $1800
Thanks for your feedback! We're glad you were happy with our service.
Today fallon solution tradesman mike came to the house to inspect the dux heat pump water heater.
I thought the tradesman was good
I felt the technical explanation was understandable
Thank you
Approximate cost: $190
Hi there, thanks for taking the time to leave a review. We'll pass your comments on the team today!
Joel Leslie from Fallon arrived in designated period. Explained the work to be carried out and answered all my queries. No problems in recommending Joel to other Fallon customers. Warwick Logan
Hi there, thanks for taking the time to leave a review. We'll pass your comments on the team today!
Today mick the aircon man came to inspect the fujitsu air conditioner in the living and the aux aircon in the bed room
I thought the aircon repair man was professional and very helpful.
I felt the cash back offers are excellent.
Thank you
Approximate cost: $4830
Hi there, thanks for taking the time to leave a review. We'll pass your comments on the team today!
Joel leslie was great. Clear explanation of service and costs. Efficient and friendly. I felt i could trust and rely on him, which i do not usually feel with tradeswork. I recommend him highly and will seek him out in future. The fact he is from NSW was a bonus!
Hi there, and thanks for taking the time to leave a review! We'll pass your comments on to the team today.
Today michael from fallon solution air conditioning came to service the ducted air conditioner and found a faulty zone at bed 3.
I thought the tradesman was ...good
Thank you
Approximate cost: $700
Hi there, thanks for taking the time to leave some feedback. We're glad you're happy with your experience, and we'll pass your comments on to the team today!
Michael the technician inspected the rheem heat pump hot water heater. The repairman explain a bit about off peak tariff meter and operation of water heater.
I felt the repair man was very knowledgeable and provided me with very good advice. He was pleasant in manner.
Thank you
Approximate cost: $200
Hi Lindsay
Happy to hear that Micheal gave you some great advice by explaining your options clearly.
That level of service is why 83% of our business is from repeat customers.
If ever you need help with any of the following - plumbing, gas-fitting, data cabling, drains, hot water, TV & antenna, carpentry, home handyman, energy audits or appliance repairs - you can be sure to enjoy the same great service experience you received recently.
Fallon Customer Satisfaction Team
www.fallonsolutions.com.au
Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.
Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...
Upgrade Your Account
Hi there, thanks for leaving a review. We'll pass your comments on to the team today!