I have been using my Flybuys for a few years now, if you shop with Coles and its partners (Kmart/Target/Liquorland etc) - currently it is 2000 points = $10, for me it's worthwhile as I am a regular shopper with these stores so it suits me. The points really do add up for me coupled with the numerous bonus point offers they give out every week or so (eg, one week they may offer double points if you spend $140 or more at Coles, or triple points for certain products for the week). Last week I exchanged my points for $40, the great thing now is you no longer have to wait for a card/voucher to be sent to you by mail, it is now loaded electronically into your flybuys card (when opting for the credit vouchers they ask you to create a pin), hand over the flybuys over the counter, enter your pin and done.

I have been a member of FlyBuys since I was eight years old, I was entranced by the idea of getting "free" stuff just for buying groceries, so I convinced my mum to sign up and I got an extra card in my name (this probably sounds weird considering how young I was, but I had a lot of responsibility early).

Back then you only earned one point for every $5, so they didn't accumulate as fast as they do now, and points had an expiration date. I redeemed a couple of things but was never really impressed with the quality.

Since the program changed, the value has improved tremendously. The variety and quality of items which can be purchased with points is markedly better, FlyBuys has partnered with more companies not just travel/groceries related businesses, and of course they introduced FlyBuys Dollars.

Some reviews have mentioned that you only receive a few dollars for a lot of points - 2000 points = $10 - but the idea isn't to spend, spend, spend to earn a big discount. You continue your regular shopping and get a bit of cash back.

On average, our weekly shop is around $400 for groceries. And we aren't a big family, so with $1 = 1 point, and then adding in the bonus points that are offered pretty regularly (they recently had a month long special where any item of womens-wear bought at Target earned decuple points - that's 10 points for every dollar no exclusions) it does end up being good value.

If you are a Telstra or AGL customer, your regular bills earn you points as well.

Overall I am a happy customer.

Always use my Flybuys card. I do a lot of shopping at Coles anyway. And if you wait long enough the points do add up and if you were going there regardless of the card, then it's okay. Recently they've had "bonus coupons" where on a certain week you can get double points on a shop or other offers. But it's targeted at that week, so if you spent under $100 (as one example) you can't use the coupon for that, if it's not within the time - I think it should be more portable than that.

If you cash out your points I don't think its good value at all - a lot of points for only a few dollars.

But I'll continue to use it ... and wait for some more accumulation. The check out staff don't always ask if you've got one and if you show it after the transaction has gone through they look at you with a lemon face.

But if the other supermarket has better specials up the road, I go there too.

We have used FlyBuys for years, and as long as you're ok with an organisation watching everything you buy then this is the company for you. We've redeemed a lot of $10 FlyBuys dollars credits over the years, and it really does help out on our voluntarily tight budget. The trick is to not buy things purely because they come with bonus points. Doing that will make you over spend and that's how the system appears to me to be structured. Make the best use of the bonus points available on things you actually need. Try to buy in bulk when this happens. Give a card to another family member so they can all accrue points on the one account. It all adds up pretty quickly. I have requested customer assistance recently and was promised an investigator would call me back, didn't hear a thing. Customer service score = low.

Flybuys is a great way to earn a little extra cash while doing a normal shop. I always redeem points for Coles vouchers because I shop there anyway. The money goes on your card and is taken of the next time you do a shop. Staff at Coles are always pleased to help, as I keep forgetting how to do it. I have rang Flybuys a couple of times to redeem points and they are always friendly and efficient. And it's free to join.

A great way to earn points doing essential shopping that you have to do anyway. Every trip to Coles and Shell service stations as well as Kmart adds up. The points you earn are rewarded with goods and services or accomodation deals

I like my Flybuys card. For every $30 you spend you get discounts off your petrol. As well as this when you get to so many points you get to buy items. I have bought heaps of things with my points like a backpack and other goods.

Also, with Flybuys you sometimes get bonus points for different things you spend at the supermarkets or kmart, target etc.

I think this is a good card to have - Not much effort and lots of rewards! So easy!!

Approximate cost: $Free

The best grocery shopping rewards card.I have claimed a few good things so worth keeping and using.Also they have frequent discounts and specials for swiping card at checkout.

We used to link our Fly Buys through our business, and do our home shopping online, and we racked up the points. Its nice to get something for nothing. We've gotten heaps of stuff through them, cordless phone, slow cooker, lantern, knives, magazine subscription, etc, only little things but its great all the same. Have never had a problem with them, applying points or redeeming.

I am loving fly buys, there are many stores that have jumped on board, I wish more stores would take the leap as well.
I love the bonus points you can earn at coles and the extra
Mail outs they do to give you more points when shopping.
I like the emails they sent you go keep you posted in what's happening with your points.
A really good system can't wait to cash in on something big.
I really like that your points don't expire.