Greenhaven Funerals

5.0
based on 369 reviews

Customer Approved
“We make customer
service a priority”

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369 reviews about Greenhaven Funerals

verified email - 15 Dec 2014

Greenhaven allowed me to personalise my wife's funeral in a way that wouldn't have been possible with other funeral directors. Carly was very understanding and easy to deal with and also very efficient. I have no hesitation in recommending Greenhaven.

Hi David,
Thank you for the lovely review of our services. It was a pleasure to meet you, Sam, Hugh, Esther and baby Louis and to be asked to look after the funeral care of your wife Helen - such an amazing and well accomplished individual. We wish you and your family - peace, strength and healing thoughts in the days ahead. Carly & Tim x

verified email - 04 Dec 2014

My amazing step father Frank died after a very swift and aggressive illness. Our family heard about the personalised and cost-effective services offered by Greenhaven Funerals from Kristine Rawlinson, who is one of their celebrants.

It took just one brief call to Carly Dalton for her to quickly and carefully take care of everything. Her attention to detail was outstanding, especially in the face of our grieving family. She and Kristine quietly met with my mum in her home, allowing mum to relax in her own familiar environment after such a traumatic event.

With absolute kindness and tenderness, they talked mum through the process, offering her a number of tailored options which reflected Frank's personality and the way in which he lived his full life. Within a day, everything had been organised in consultation with my sister and I.

Kristine was a wonderfully engaging celebrant, who after a warm conversation with the family was able to craft a heartfelt service full of uplifting stories, poignant moments and perfect musical choices.

She and Carly made sure that the funeral ran without a hiccup, allowing our family to both grieve and celebrate Frank's life in a way that would have made him smile.

I am so thankful that Greenhaven Funerals were there, taking care of us every step of the way. I count Kristine and Carly as best friends for life.

xxx
Nicole

Hi Nicole,

Thank you so much for the beautiful review of our services. It was lovely to meet you, your sister and your mum and assist you to create a perfect farewell for Frank. Frank's celebration of life ceremony for both Kristine and I was one of the more iconic ceremonies we have had the honour to be involved in and was reflective of the love that so many people had for him. We wish you and your beautiful family peace and blessings as you make your way forward and recover from his passing.
Carly & Kristine

verified email - 24 Nov 2014

Dad's passing was very sudden. When the hospital told us about dad's condition, I have started to look for a funeral service provider. Carly was very sincere and understanding from the first time we spoke to each other over the phone. A day after our phone conversation, dad has passed away. I texted Carly as I could barely speak, and she has arranged a date for dad's service, liaised with the hospital and contacted our priest within hours. On the day, the service went flawlessly and we have received many compliments how well it went. Thank you Carly and Tim from the bottom of our heart!

Hi Janice,
It was an absolute pleasure to look after your dad's funeral care and your family during this very sad time. His funeral ceremony was so beautiful. It was a simple, elegant and peaceful farewell to a man who was so dearly loved and will be so sadly missed. Sending love and blessings to your family as you all recover from his passing.
Carly & Tim xx

verified email - 20 Nov 2014

Hi Carly, thank you so much for everything you have done! It's nice to know that there are good family business like yours that looks after people so well. This was the hardest thing I had to do in my entire life and I am glad I had you helping and looking after my brother! Thank you again and all the best.
Donna xxx

Hi Donna, thank you very much for the lovely review of our services and for entrusting us with your brother's funeral care. We wish you and your family love, light and healing as you recover from his passing. Carly & Tim xx

verified email - 18 Nov 2014

My husband passed away in October after 2 years of painful cancer. After 5 minutes on the phone with Carly I felt confident that this was the right funeral parlor for me. Carly made arrangements to pick my husband up from palliative care and was out at my place within a couple of hours. She was very caring and sensitive to my needs. She kept in contact with me and my son and reassuring us that everything was going to plan.
On the day of the funeral Carly picked us up at the front door and took us to the crematorium. The funeral went like clockwork and I have had so many comments on what a lovely funeral it was.
When the ashes were ready to be picked up Carly brought them back to my place. Carly goes that extra step that other funeral parlors seem to forget. I have dealt with several funeral parlors and none of them have come up to the standard of Green Haven.
Thank you Carly and Tim for such a great send off to the most important person in my life.

Hi Dawn,
Thank you for your beautiful comments. It really was our pleasure to look after you and your lovely family during this sad time and to assist you to say a beautiful farewell to David. I wish you strength and healing thoughts as you make your way forward after his passing.
love and blessings..
Carly & Tim xx

verified email - 22 Oct 2014

Carly and Tim were amazing in a difficult time. Carly was down to earth and supportive and arranged everything perfectly. They were both very understanding and adaptive to our needs and ideas and the final ceremony was just what my Dad would have wanted.

I recommend Greenhaven.

Thanks Cameron for the lovely review of our services. We enjoyed looking after you and Narelle and of course, James's funeral care. What a fascinating man and of course we along with Dr John and you were able to be of service and learn at the same time which is exactly what your dear dad would have wanted for everyone!!

verified email - 10 Oct 2014

Losing a Family member is an emotionally draining time, I was relieved when Carly and her team took control of our Dads funeral, Carly immediately started to organise the procedures to make the process easier for us, she went out of her way to pick up clothing from me that we wanted Dad to wear, she also sent us the wonderful Kristine, I immediately felt at ease with Kristine, it was like talking to a friend. Kristine did Dads Eulogy and Photo tribute she organised photos via email from Queensland where my Brothers Live.
Kristine was very open to any ideas we might like to include in the Funeral, my children who are 10 & 12yrs decided to write on a Tennis ball (my Dad played Tennis most of his life) about the things they will remember about Granddad, Kristine acknowledge this and on their behalf, placed the ball on the coffin, I am sure this is a moment they will always remember.

Our Dad never really liked too much fuss made about him, however we did want to express our feelings about what he had always done, which was to care for his Family!

Greenhaven gave us what we were after, a simple Family service that was organised with genuine care and compassion.
Thanks to the team at Greenhaven Funerals,
Regards Michelle Henry and Family.

Approximate cost: $5k

verified email - 01 Oct 2014

My husband was diagnosed with a terminal illness about five months ago and he and I discussed his funeral. He wanted to be put into a cardboard box and that was it. When I saw the article about Carly Dalton and Greenhaven funerals in the Age newspaper I showed it to my husband who agreed that they sounded just right for us. And so I put the article away. When my husband died so suddenly we were bereft and lost. I phoned Greenhaven and spoke to Tim Dalton first explaining that my husband wanted to be placed in a cardboard box. Tim explained that they had cardboard boxes and I knew we had come to the right people. From that moment on we were in safe sensitive hands. Carly visited our family and gently drew out each member,s memories of Alec . From these memories Carly wove a narrative that was all about Alec. She consulted us all the way. She looked after Alec with tenderness and pride in her work. She and Tim took care of all the details with quiet efficiency and such good humour. I particularly appreciated that all expenses were clearly itemised and appeared on the one bill and , yes as they say ,"did not cost the earth"
I can recommend Greenhaven funerals with confidence . You won,t be disappointed...in fact we felt as tho we had gained two friends.

verified email - 28 Sep 2014

Although a sad time for we lost our Mum and Nan I have never been to a more fitting and genuine service. From the beginning arrangements until the very end of Mums funeral - I have to give Carly Dalton from Green Haven Funerals the best rating. Carly and her husband Tim are genuine people and Carly really relates to family and the deceased person. Nothing is a trouble for her and I could not have asked for a funeral any better than the one we shared recently.
From beginning to end professionally arranged and with unusual personal care. Many thanks Carly Dalton

Approximate cost: $5k +

Hi Deb,
Thank you for asking me to look after the funeral arrangements for your beautiful mum, Laurie. It was lovely to meet you and your family and look after you all over the past few weeks. I wish you , Frankie and Bec all the best for the future.

Carly xx

16 Aug 2014

Thank you Carly and Tim for all your help planning the funeral of our father. Both of you were fantastic during this difficult time. You gave our father a lovely service that suited his life perfectly. We as a family have no hesitation in recommending you to anyone, and are so glad we found your company. The continuity and personal touches you provided throughout are very much appreciated.

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