I would like to thank you very much for your excellent level of customer service - from the helpfulness of the lady on the telephone yesterday to the friendly professional service today provided by your Service Technician Brian.

I shall certainly recommend your company and will not hesitate to contact you in the event of any future heating service needs.

My business has used Heatcool on multiple occasions and have only ever received excellent service. Thankyou again for you prompt and professional service.

Will use again.

Dear Heat Cool,

Work was carried out on our Heating/Cooling systems in November.

We would just like to say how delighted we are with your Company as the equipment is working better that when it was originally installed.

The other reason for this email was praise the complete professional, knowledge and courteous approach by Kieren, what an asset to any firm.

Thank-you,

Sandra & Ian Brown

First class service, highly recommended. Arrived on time and resolved problem in allocated time.

Will use again.

Great service for my evaporative cooling, so happy to get it done right away.Thank you very much to Mr.Matt ,he done a good job.So i recommended him to my sister to get service her cooling n heater system.She will wait for Mr. Matt next week.Thanks again..

Hello HeatCool,

I would like to say thank you. I had a representative, Justin come and quote installation of a refrigerated Cooling Split System to my 18sq home. I accepted and had the installation done a week later. Your installer Hector arrived on time and completed his work promptly and to a high standard. I was consulted on duct outlet and outdoor unit location and was very happy with the work.

The electrician arrived also on time and completed his task promptly. I was again consulted on where the wall panel would be located and am now enjoying a much cooler climate inside my home.

Thank you to your installers great job!

Regards

L Gregory

Thank you for the quick turn around for service. Much appreciated!!
(Hot Water System Breakdown)

would like to take this opportunity to say thank you for the service, and in particular for sending Ben. After all the 7 days of waiting and arguing for a Technician to attend, Ben arrived on time, assessed the situation, explained what he needed to do, listened to my version of events sympathetically, and with some explanations on his behalf which were reasonable and logical, went ahead and fixed the Escea fire place.

If there was an Award for Technician of the Year give it to Ben. What a wonderful competent Technician and person.

Kind regards,

Coral DeBoo

Excellent service, my heater has received a thorough service as well as safety check. Matt was terrific and my heater is like new. Thank you. Susan

Good morning Kathy, just to say we are so great full for your fast response to send a trade man to fix our heater,so much appreciated,thank you and to the trade man as well a big thank you,kind regards from me and my family,have a great weekend