Hoselink

4.9
based on 951 reviews

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951 reviews about Hoselink

verified email - 26 Feb 2013

Even though the price was slightly more than the average "hose" (and I put that word in inverted commas for a reason!) at the end of the day, the old adage of "you get what you pay for" rings true. This is a quality product at a reasonable price. Ours was initially faulty so sent an email outlining the issues, expecting to get a reply in a day or so as it was the weekend. That afternoon we received a reply of troubleshooting and alternatives and when these did not work, we had a replacement hose within days. The service is incomparable. The company Australian. The product true blue quality. I read in one of the other reviews "what company does such wonderful service". I totally agree. These people are fantastic at what they do and I wish them all the best - and to resist any overseas bids on takeover bids! Thank you Sally. Thank you Hoselink. Your product is superior to anything on the market. Well done.

verified email - 11 Feb 2013

My delivery went missing. Hoselink staff were very helpful and followed up with Australia Post on our behalf. Aus Post said they had delivered it but Hoselink replaced it anyway. Thank you Hoselink.

verified email - 02 Feb 2013

Product and service are best bar none. Hose is the best I have ever used and the service is prompt friendly and extremely helpful. I placed my order after Christmas and received their expert service instantly.

Approximate cost: $120

verified email - 22 Jan 2013

I was introduced to Hoselink last year and have bought many of their products and am glad to say that I am 100% happy with everything. No leaks from my hoses, solid construction for their other hose accessories and brilliant service. All goods arrive within 2-3 days . Can really recommend this company and their products.

verified email - 17 Jan 2013

These people are Amazing , I bought a torch for my husband and it wasnt working properly after a few weeks ,I emailed Hoselink and with no fuss they replaced it ,Its good to know there are still people that value there customers

verified email - 16 Jan 2013

I had a problem with part of my high pressure unit; sought advice. Actually spoke to a real person 1st up! No queuing system. My problem was handles with courtesy, efficiency & genuine interest. Great product, great service & happy to recommend to anyone. Great value too. Thank you.

verified email - 16 Jan 2013

Hoselink is a must for any gardener as their products are just
excellent. I started purchasing the Ned Kelly starter Kit and was very impressed with the no burst fittings.
The customer service is also fantastic, any questions are
answered very quickly I have been back many times to buy
more items, i.e. the 3-in-1 Claw weeder. One of the sprongs
cracked and after I complained I received a complete set of 4 sprongs within a few day's for free, no questions asked.
I also purchased the New 20 m Auto Rewind Hose reel with a second bracket, now I am using the Hose Reel in the front and back garden, very easy to do.
Next was the Blazer XL rechargeable LED Torch with 300 Lumen after I have seen a Torch like that a lot more expensive on the Internet, it works really good.
I have purchased a lot more from Hoselink and I am happy
with all of their products. I feel safe with this Company, they no what quality and old fashioned service means

verified email - 05 Jan 2013

Great speedy service, hose arrived in three working days from order and that was over the Christmas period! Looks like good quality, time will tell.

Approximate cost: $160

verified email - 02 Jan 2013

I have been using products from Hoselink for a number of years and have found them to be of exceptional quality and value. I also love the fact that it is a family owned business and an Australian company. The customer service is just amazing and I wish all companies operated like this one. I truly cannot say enough good things about them. My elderly mother had just purchased a retractable hose only to have it stolen within 3 weeks. I contacted Hoselink to suggest that perhaps they could look at putting a lock or something that would prevent it being taken even though it is meant to be portable. I was offered another hose at half price with no freight cost. Can you imagine that? What company does that these days. That's just good old fashioned service. What else can I say.

verified email - 01 Jan 2013

everything AWESOME. Awesome products, awesome customer service, awesome delivery times, nothing can be faulted. If you are hesitating trying any of these products, then jump in you won't be sorry and it won't be your first purchase from Hoselink, Well done to you all best products I have purchased and best customer service ever, especially online

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