57 reviews about Inspire Education

verified email - 17 Nov 2020

Your TAE course is poorly planned and needs a lot of improvement:
-The information is not well structured,
-the information you want in forms is not actually presented anywhere or clear,
-I’ve spent more time working out what you want me to do, which are generally easy tasks but convoluted in how you explain it.
-The workbook contradicts the assessments.
-It takes days to get a call and when you’re learning and have allocate time in your busy life that’s not convenient at all
I’ve posted in the forum 4 days ago with feedback and questions and you’ve not posted it live
-the call centre promised to send me information today and it has not been sent
-your TAE trainers do not respond to emails
-this is simply an exercise of form filling in and no value added to becoming a great trainer!
The trainers are lovely when you call. But that’s about the only good thing.

Approximate cost: $1000

zaiah-p 01 Apr 2021

I was actually relieved to read your review because I'm having similar problems and i thought I was over-reacting. Now I'm ready to report Inspire for total incompetence in delivering course material. I enrolled in Cert IV Accounting and Bookkeeping where accuracy and structured logical topic progression is vital to learn the discipline of Accounting. But the trainers say you can start anywhere. It's insane and the most incongruous material appears in the course workbooks. I'm so disappointed I wasted money on this course. I know you must be disappointed too. When I find out the official body to complain to I'll let you know

sarahf990 24 Dec 2021

I too am having similar problems with the learner guides and the workbooks. The learner guides have incorrect info, the workbooks are not set out well often have mistakes in them and don't provide enough workspace in some. The online hub even stopped working for a few weeks and I couldn't send any messages but they wouldn't acknowledge it. I have done a few certificates before and will be doing a degree next year so it's not that I cannot understand how to complete a task. Also, on placement the information provided by Inspire Education is not industry appropriate, my placement provider is telling me that what's in the work book is the wrong information and I should not be doing it! Lastly Inspire Education email with surveys at 12am in the morning and it takes days to book a call with a trainer. I am now completing the last workbook and hope I gain my qualification. I don't want to have to pay more for RPL and another course!

verified email - 30 Aug 2020

Be warned inspire educations trainers and staff are based overseas. They claim to have experts in their field training you however they are living and based overseas. Given they are training in Australian fields this alone should is a bold claim.

On top of this marking and support is well below par. You will regularly be unable to get a hold of trainers and feedback will amount to "review 4.1" with no depth or actual training. Marks can take weeks to months to come back and require multiple submissions to be passable. This will feel like a ploy to ensure you cannot finalise before the due date as they have paid extensions advertised on the website.

In summary:
1. No experts in their fields
2. Trainers based overseas in Australian certificates
3. Inconsistent with feedback
4. Attempts to make course take longer requiring you to pay for extensions.

verified email - 26 May 2020

Firstly, I would never recommend Inspire to anyone.
Worse experience of my studying life.

I have attempting to complete my training and assessment with Inspire. I have found the content confusing, often outdated, and responsiveness from the provider is spotty at best. The expectations set by the course are unreasonable and often contradictory. Webinars are only broadcast live, once, with a very limited library of outdated content to re-watch, ridiculous for a distance provider, a provider who offers self-paced learn this is unacceptable.

Practical assessments are unreasonable during the COVID crisis completely impossible to complete with current government restrictions.
I asked for an extension and was offered a paltry 1-month extension due to coronavirus difficulties, but happily accepts payment for 6-month extensions. After all this, I’ve had to pay for outside tutoring in order to complete the complicated assessments. Once you (actually) manage to complete them they take months to mark, pushing you close to the end of your course date, enabling them to request more money for an extension, It seems to me this is the real focus of the business model.

Avoid this company, save your time, sanity, and money.

Do not waste your money!

verified email - 08 Sep 2019

Steer clear at all costs.
This RTO is a joke. Trainers, although good, are booked out 3 weeks in advance. There is no other way of contacting the trainers unless it is through the dodgy booking system which rarely works.
The RTO takes forever to mark assignments. In one particular instance it took 5 months of me constantly chasing them up to issue me my certificate IV in Training and Assessment - that is 5 months from the date I lodged my last assignment.
Save yourself and avoid Inspire Education.

verified email - 22 May 2019

I am having really bad time with this rto i am doings cert 3 in disability can someone help me please [email protected]
I am stuck and they are very unhelpful workbook are so hefty never saw anything like this i am doing diploma at charles darwin university abut their workbook and support is just hefty

verified email - 05 Jan 2019

Terrible provider - outdated material, overseas non-native English speaker support, lost assignments, don't waste your money.

Inspire Education 24 Jan 2019

Hi nivagc,

Good day.

Thank you for providing your feedback and letting us know about this issue

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our organization. Your satisfaction is our number one priority.

Please give us a call at 1800-506-509 or send us an email at [email protected] and we will do our best to make this better. We hope to hear from you soon.

Warm regards,

Victoria F.
Inspire Education Feedback Team Representative
[email protected]

29 Oct 2018

I have just completed Certificate 4 in Accounting and Bookkeeping with Inspire Education.
I have 28 years of admin and bookkeeping experience and had a great time with the learning helped by their extremely competent staff from Student Services and Admin to the Trainers and Assessors. Aga, Wendy and Therese are all wonderful trainers and offer great helpful feedback. I have now more qualification to achieve a higher standard of work and a better hourly rate when building my client base in bookkeeping and can be a registered BAS Agent to top it off.
All admin and student services staff are extremely well trained and are able to assist with all types of enquiries along the way. If the person on the other end of the phone does not know the answer to your question they know who will and are quick to make sure you are looked after and your query is completely satisfied as quickly as possible. Their knowledge of the systems and processes within Inspire Education is unsurpassed, not at all like being passed around from one department to another as you do with big corporations. All staff are well educated and trained in the operations of Inspire Education. I would highly recommend Inspire Education to anyone who is looking to upgrade their education.

zaiah-p 01 Apr 2021

Your experience is totally opposite to mine.

25 Aug 2018

Completed Cert IV in Bookkeeping. Great way to study for busy Mum's. This will certainly give me the confidence to start my own business . Very supportive trainers and staff, great at getting back to you by email, phone and messages.

Approximate cost: $390

Inspire Education 21 Sep 2018

Thanks for taking the time to write us a review, cazs480. We wish you the best in your career. Congrats on getting qualified!

31 Jul 2018

Recently completed the Cert IV in Human Resources. The workbooks and assessments were pretty straightforward. Although some of the detail as to how to complete the assignments was sometimes missing or unclear you get several attempts to pass and guidance from the trainers and assessors. There was some staff turnover midway through my course which was frustrating as it meant that assignments took longer to get back but this seems to have been resolved as at June 2018.

07 Jul 2018

The Assessors tried their best to help me! the study material are very useful and a student friendly one. More power Inspire Education

Inspire Education 09 Jul 2018

Thanks for writing us a review, mols. Glad that you found our assessors helpful. Thanks again!

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