57 reviews about Inspire Education

verified email - 30 May 2018

Absolute joke I have had nothing but trouble from the outset. No returned calls after booking with trainers, slow marking and return, and to top that I was told that I had sent blank assignments in. BLANK. Challenged the info I was given and then advised a week later that the assignments were "MISPLACED" on the system and a search was underway. My assignments were lodged in January, I was advised in April, Its now May and Imstill waiting for a response.

verified email - 23 Apr 2018

Where to start? I'll just do a numerical list for my experience taking the Cert IV, Training / Assessment (both face-to-face and online / blended).
1) It's the new T/E, and Inspire's ads never mentioned that most of us would have to do a third week, for an extra $990. This lack of transparency was so blatant that the entire class has put in a complaint to ASQA...we're still waiting to hear the results.
2) Even before I started the course, I received several notices, stating I hadn't paid, when I had. I called the staff: "Oh, yes, the computer DOES that," I was told--as if it were acceptable.
3) The workbooks do not match the materials we were given. And the answers to the questions we're to answer from the workbook material are not always present -- it' easier just to Google the answers than to even look in the workbook! They are terribly written.
4) The course itself: The trainer, is a sweetie--kind, knows his stuff, is compassionate, etc. No complaint about him. But the way the material is organised--files within files within files--is labyrinthine at best and incomprehensible at worst.

verified email - 25 Feb 2018

Inspire Education is a low cost alternative to other RTO's. Due to the significantly lower costs (in some cases courses are more then half the cost that other RTO's charge) the onus is on the student to ensure they stay motivated and complete the course. Inspire Education's timeframes for marking assignments and responding to queries would be considered excessive when compared to others, however you get what you pay for. With a little bit of discipline and self motivation finishing a course with Inspire Education is definitely possible.

Inspire Education 26 Feb 2018

Thanks for sharing your experience, Lisa. Since a lot of our courses are self-paced, it's certainly important for students to be disciplined and focused on their goals so they stay motivated throughout their courses. We're glad that we were able to help you gain your qualification. Congratulations!

23 Feb 2018

I did it online but the trainers were very prompt and helpful. The study materials were very useful and well written.

Inspire Education 26 Feb 2018

Thanks, Glady. We're sure your trainers will be glad that you found them helpful. Congratulations on gaining your qualification!

verified email - 25 Nov 2017

It takes up to 12 weeks to mark your assignments or assessments, which is completely ridiculous. Other online educators take 2 to 7 days. If I had known they can take up to 12 weeks to mark your work I would not have signed up. As it is I will have to write-off the almost $1000 in fees I paid and sign up with someone who provides a professional service.

Approximate cost: $1000

Anonymous
verified email - 09 Nov 2017

Would never recommend Inspire to anyone.
Signed up for a Certificate III in Early Childhood Education and Care just over a year ago. Finally completed it a few weeks ago, but it was a struggle, lots of tears and almost gave up heaps of times; and would have if it was not for the cost.
The course material was boring, far too lengthy, poor grammar, spelling mistakes. Some material in the learners guides and assessments were doubled up. Some questions I could not understand and asked 2 colleagues who have been Early Childhood Teachers for more than 20 years each and they could not understand either. Had to ask Inspire for help and they agreed the questions were poorly worded and hard to understand.
Ridiculous expectations like having to plan menus without any training in that field; meet with 2 Aboriginal mentors about their culture. Hard enough to find 2 let alone 2 that are willing to give their time. Also had to write a short cultural story for children. Would anyone ever do that in the course of their job. No!!
The Hub (online access to course) was OK, but did some multiple choice knowledge tests that changed my answer after I submitted, (had taken screen shots after the 2nd time so I knew what I had selected/submitted). Such a waste of time with 6 attempts before Inspire acknowledged I had the right answers the first time. The trainers and assessors were helpful but the advertised six weeks from submitting work to it being marked is such a lie. Waited months for marking, only got it marked quicker when I threatened to go to the Ombudsman. Current wait time I have been told by a friend doing the same course is 13 weeks.
If you have even 1 question wrong you have to resubmit the whole assessment and wait again.
Inspire are a poorly run business and would never use nor recommend them.

Approximate cost: $990

02 Oct 2017

Inspire Education uses online course materials that are well written, easy to follow and well supported with additional explanations, extra resources as well as easily accessible online forums and webinars. The online student portal is very easy to access and use. Throughout the course, Inspire Education trainers and administrative staff were extremely supportive, well organised and very professional.

Inspire Education 16 Oct 2017

Thanks for writing us a review, Cecilya. Our course materials were designed to help learners study better, so they can progress faster in their study. Also, we're sure that your trainers and the admin staff will be glad to know that you found them well-organised and professional. Congratulations and thanks again!

30 Sep 2017

I would recommended Inspire Education to others as they are amazing,supportive and mark assessments in good timing.

verified email - 05 Sep 2017

I have to agree with other comments on this site. I began Cert 3 Individual Support last year. Course structure is good, and I felt laid out in a well designed way to promote learning. The note books were very informative. However the time taken to mark assignments is unreasonable.
In addition, the hub is very difficult to upload videos. When they were marked, I was surprised to be told they were upside down and jumpy. Some of the questions require tick answers which must not come through on Inspire's site, as I was told they were not answered. On the plus side, I did appreciate the helpful comments and suggestions for improvements to my resubmission, the Webinars were great and all my queries were answered promptly. In all, I can say that I really enjoyed this course, but be prepared for frustration.

Approximate cost: $990.

Inspire Education 18 Sep 2017

Hello janp806. We're glad that you enjoyed the course. The course structure and learning resources (such as the webinars) were designed hand-in-hand so that our students would be able to follow the lessons easily. Also, we appreciate your feedback on the assessing time and the Hub. If you have any suggestions or would like to give any more feedback, we would like to hear them. You may send us an email at [email protected]. Thanks and congratulations, janp806!

barshas 22 May 2019

Hi there just wondering if it was disability course need help with my assignment i am having very hard time please [email protected]

kuls431 16 May 2021

Hi Janp
Can u pls help me in Cert 3 in Individual support (ageing) assignments? I have just started the course with Inspire Education. I am very stressed as the assessments are very tough. I have 3 young kids to take care of and its very hard for me to prepare assessments. I live in Melbourne.
Regards
Kuljit

verified email - 04 Sep 2017

I just finished my course in certificate IV in Training and assessment ( Blended 6 months - 2 weeks face to Face ) , Here in Inspire Education they provide a good resources and the Trainer's are so helpful and friendly same as the assessors, they work so professional and knowledge in what they do. they provide all a useful feedback that makes easy to all learner to understand all the cluster subject and easy to navigate the portal. Inspire Education has Great foundation and excellent Training program, Highly recommended!

Inspire Education 18 Sep 2017

Hi noelm348. Thank you for your kind feedback and congratulations on gaining the Cert IV TAE qualification! We're glad that you enjoyed your training experience with us. Our trainers and assessors are highly experienced intheir industry and they work together in ensuring that our learnersget the necessary support to learn and finish the course. Congratulations!

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