53 reviews about Internode

verified email - 23 Jun 2009

Internode are great at what they do, looking after everybody and making sure your queries are always answered as promptly as possible. Products are quality and they care about the country users more than other mainstream internet providers.

verified email - 07 May 2009

I churned to Internode from TPG two years ago and haven't looked back. After five years of weekly drop outs and exceptionally poor service with TPG, Internode is a dream. I have not experienced any issues at all, good old fashioned quality service. I have not needed to call support since connection. Everything just works. $40.00 for 5Gb, invoiced monthly. No contracts, heaps of free unmetered content. Very happy thank you Simon.

Approximate cost: $40.00

verified email - 07 Apr 2009

I've had both ADSL and ADSL2 with internode on both the Casuarina exchange and the Darwin exchange. They have the best customer service of any ISP I've delt with and their product is very good. Good latency, good speeds, little if no down times.
Currently have 3.5Mbs up and 800Kbs up. I've over 2km from the exchange in Darwin so these speeds are very adequite.

Approximate cost: $80

verified email - 13 Mar 2009

myself and some friends have used this ISP before but have found their charges to be a little high and often charge 2 or 3 months in advance, their service is good but customer support and billing is not the best

verified email - 30 Nov 2008

I've been with Internode for a couple of years now and as an ISP they are second to none on quality. Dropouts are rare, the quality of service is impeccable. The price may appear to be more than others but you do get what you pay for. The company is always looking ahead and is constantly in communication with their customers via email and also on the whirlpool forums. I am a satisfied customer who has only once had to call them regarding upgrading to ADSL2+ from ADSL 1.

verified email - 22 Nov 2008

Thanks for the free internet connection!

I was having a meeting in Brunswick and really needed an internet connection to show something to a client.

I opened my laptop and low and behold... Free internet!

Thanks for saving my skin guys!

Approximate cost: $FREE

verified email - 20 Nov 2008

Internode provide a reliable Internet service. They pride themselves on their excellent network, and with good reason!

They have flexible plans which allow you to add data or switch between plans and you don't get stung with silly fees or nasty contracts. Once you experience the Internode service you'll never want to leave.

Internode are NOT the cheapest ISP out there but they have excellent customer service with support staff that actually understand what's going on. Another great part of Internode's service is the lengths they go to to fix issues and keep you well informed.

verified email - 08 Oct 2008

While I think you pay for it, the quality of Internode's service is second to none. We've been with them for around 10 years now. For the first time EVER recently they had a glitch in the system and we were without email for a weekend. ONCE IN 10 YEARS. That's damn fine service if you ask me.
Their telephone support staff are knowledgeable and helpful, and sales staff will quickly help you to make changes to your plan if you wish to do so.

Wireless Hotspots throughout the city/ state/ country are awesome!

verified email - 09 Jun 2008

Great service. Great pricing choices. Have been with them for years and never had a problem wit them. If you have a technical problem and find they are busy you can leave your phone number and they will call you back so you don't have to wait on hold.

verified email - 01 Feb 2008

Have been subscribing to their ADSL 2+ service and I must say it's been very good with minimal disruption to their service. I've only experienced downtime once in the past 2 years. Their non-metered content is great and they do not count upstream traffic towards your download quota. You also have access to Citilan hotspots around Adelaide.

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