Internet service provision. Been with Internode for many years and overall quite satisfied. However, recently with moves to expand and over time they have become a bit complacent with their technical support. I haven't had my problem resolved over an extended period of time. They can be quick to recover funds for any issue but a hesitant to got he full mile if your problem doesn't fit the easy template. Still one of the better operators on the market.

Approximate cost: $70

I was with Internode up until today. That's about 6 years I've been a loyal customer.
Due to a relocation, they can't provide the same service as in the previous location. With no products of a comparable value at a similar price, you would think they'd give you something special to stay with them after so long! But there was nothing they could do. Hence I had to end this relationship.
They were very civil about it and didn't get angry or annoyed even though I asked a zillion questions about the same thing. Kudos to them for the time I've been with them and hope they stay a good part of South Australia.

Approximate cost: $above avg

We have used Internode for about five years, initially for ADSL Broadband, and most recently for the new NBN Broadband. Their service is very reliable and consistent, and their Support Services people, one the few occasions we have needed to consult them, are very helpful!

We recently connected to the NBN via Internode, and they made the procedure very easy. They were readily able to answer the questions we had that were not already covered by their website, and the router they sold us is good quality and very good value.

Their NBN plans are not the absolute cheapest on the market, but cheaper than the other "big players" and you get an excellent and reliable service for the money.

I use Internode for our monthly internet service and they are local. Very helpful if something goes wrong with your internet and also call back when they tell you. Their prices are also very competitive. I'd recommend them anyday.

One of the best internet services we have used, been with them for many years. Have not had any major hassles with them, or needed to contact them hardly ever for any problems.

I've been with them for about ten years for basic internet service and recently upgraded to a naked plan. Cannot recommend them highly enough.

Their customer service is fantastic - always friendly, patient and helpful. They will stay on the line for as long as it takes and troubleshoot until the problem is resolved.

Internet speeds are good, and no down time.

Honestly, this is one of the best companies I've ever dealt with.

I rang them about getting internet access in my new house. she sorted it all out on the phone and within a week I had internet up and running. It was cheaper than any other company I could find and the coverage is excellent, but she checked on the computer first to make sure they had good cover in my area. Very helpful on the phone and patient too.

Approximate cost: $115 including set up fee

Excellent service, been with them for 10 years with no problems. Cant recommend them enough! Although more expensive than some providers, the quality is well worth it!

Internode are the original Adelaide ISP for service, speed and quality. Highly recommended and it is backed up by excellent, thorough technical support. I have had to deal with Internode professionally as well as they are a mutual supplier to a major customer I interact with (no names on the customer sorry). Their manner while representing themselves is excellent and they always follow through with troubleshooting requests we make. In addition, they are prompt and responsive to conference calls that we hold for major technical issues.

Impressed with them I choose to use them at home and I am equally happy with their service. In the 2 years that I have been with them for ADSL2 not only have I had blistering speed, I have also NEVER had a service fault. Brilliant!

Approximate cost: $60 per month

We use Internode for internet, voip and mobile phones (x2). We have had fantastic experiences. Customer service is great. The lines can be long at times but I've always requested a call-back rather than waiting and this can take a couple of hours - but they are always helpful. We had an issue with our naked not being set up correctly last week and they were onto this straight away and fixed it.
The voip is great value - we pay $5 and get $10 worth of calls. National and local calls are 18c each so we have never gone over the $10 amount.
We recently added mobile phones to our account. My husband got the free $20 sim for 6 months and I purchased a $20 sim. They have been great. Great inclusions for $20 and they use the optus network so no problems.
Overall I highly recommend them. Staff and products are fantastic.