Appalling, substandard, shoddy workmanship, generally terrible experience. Contracted by our insurer to fix our bathroom, their initial repair work was substandard and they had to return to fix their own repairs. This work has now been ongoing for 4 months with no end in sight. There is no way to describe how poor and substandard their work is. If your insurer uses these clowns, change insurers. Avoid at all costs.

insurance claim - new ceiling, walls painted, cabinetry etc etc. I found jp flynn outstanding. they did everything to a very high standard. I would actually call them perfectionists. The project manager was fantastic (Sean O'Sullivan) and he ensured everything was carried out to a really high standard. I never normally write reviews but felt these guys well deserved one. keep up the good work.

I give this business a cautious thumbs-up. They did exactly what was expected of them, but the job was quite small. To really know how good or bad a builder is, the review needs to be based on a job of substantial size, such as a house extension.

I didn't choose this firm; my insurance company did. My back fence blew over during a storm. I propped it up, but it was still leaning drunkenly into the right-of-way at the rear of my property, and anything more than a stiff breeze would cause it to sway a bit. The council (how do they find out about these things so quickly? Do they have people prowling around back alleys?) issued a notice that I needed to get it repaired or else.

So I called my insurance company, and they sent round this builder. I don't know what the quote was, because I only paid the excess, which was $100. But it's reasonable to assume the quote was acceptable, and good value for money, otherwise the insurance company wouldn't be using this firm.

This is a paraphrased summary of the scope of works:

Rear paling fence (not shared) at 7m long x 1.8m high:
* remove entire damaged rear paling fence and posts...
* supply and install 3 * new timber posts...
* supply and install new timber kickers, rails and palings...
* prepare and paint the entire internal (house facing side)...

General:
* Clean out all working areas and tip waste.

You may notice that the fence isn't particularly long. That's because part of the back fence is taken up by a rollerdoor, which was undamaged in the storm. The builder was only required to replace the rest of the fence.

Between the builder and the insurance company, the job ended up taking quite a while to schedule, and I don't really know who was dragging their heels here. I got quite nervous at the delay, and in the end was forced to go to the council and tell them it wouldn't be completed by the deadline they'd specified, but it was in progress. (They were quite reasonable about it.)

When the day finally arrived, the builder arrived right on time, and did the job over two days, exactly according to requirements. He avoided trampling too much on my garden, and he left the area neat and tidy when he finished.

I was satisfied with the service, and would hire him again to build a fence. For a more substantial job, however, I'd want to see some references from happy customers first.