Extremely professional and aim to complete every job to the highest quality. Highly recommend for any services provided.

Excellent service. The delivery of the garage door was getting delayed due to holidays, but J P FLynn kept me informed throughout the process to keep me updated. Thank you for doing a great job.

“Firstly thank you to Jaron and Tom for there consistent care for me and my property. Yarra Valley water really didn’t care about the damage it was causing, so to hear calm and caring words and to move forward positively was really appreciated. I have little building knowledge so I was concerned that things could go awry but I was kept informed at every step of the way. I have been so impressed by the consistent high quality of the work. The job turned out to be bigger than expected and at a busy time of year the job blew out, however even until the last day of the working year Jaron was in contact. With Jaron’s departure and busy January ahead I was concerned that things would drop off, however Tom has taken on the role of managing the job. I am so grateful for his kind calm manner and his determination to work quickly with attention to detail. Each time I have questioned a fault he has resolved it. The finished job is of the highest quality and a real credit to your company. The repair work performed by Tom is of an extremely high standard. I am more than satisfied that the repair has been completed in accordance with the agreed scope of works. thank you

Calls answered in a timely manner, professionals who actually turn up when they say thye will

Insurance work - all work completed in a timely manner and to a high standard. Excellent communication, easy to deal with, pleasant & respectful tradespeople. Thanks to all.

Friendly efficient and an excellent job. Thank you

Worst Builders ever, 12 months later still waiting for work to be done, ,we have large cracks on the walls and cabinetry in kitchen 6minths after installed is dropping and coming apart from the wall, I am so stressed dealing with this mob. I totally agree with the past reviews, its all true and more.

Utterly appalling. On the phone with QBE insurance now to complain YET AGAIN. Property damaged OCTOBER 2016 and STILL NOTHING DONE!! The case manager was so rude. 9 months waiting now - can I put in a claim for a mental break down because of all the stress caused?? They don't even deserve 1 star.

THE MOST INCOMPETENT BUILDERS I have known.
I submitted my insurance claim on 8/10/2016, and the claim was passed to them on the same day for "make-safe" work. Despite promised, the work wasn't done on the day.
I had to call numerous times on the next day (at least 7 times to the Insurance company, JP Flynn and the person assigned to the work) before someone turned up at 9pm to make-safe the roof. Among which I was told a worker has been assigned, when I insisted to get the contact number of the person, he was clueless what I was talking about, and asked me to call JP Flynn and the Insurance company back to call and assign him the work.

The agony on restoration works continued from there on. Only on my repeated persistence call to them every other days to do the work and REWORK which finally resulted on resolution on 27/01/2017.
This is a total of ALMOST 4 MONTHS to resolve the work that could have been done in 1/2 a day.

Everytime I called to find out what happened with my restoration work, Everyone is clueless on what happened and what need to happen. I was promised that someone would call me back to provide updates, and no one called me. I instead everytime need to initiate calling their company.

Almost in every call, I had to reiterate the case and works needed to be done. I had to deal with (read: battle my way through) all levels of organisation, from admin staff to senior case managers. The case managers, on top of clueless of the situation (providing unrelated excuses) they are nothing but lips service. Making the case sounded more complicated then it should be, e.g. need to build a safety scaffolding, need to make sure the electricity connection is available and save.. blah..blah..blah...according to the industrial regulation. Hence, it would take 4 weeks to complete the work. NONE OF THESE were done when the actual work performed... the work literally took 2-3 hours and was done with a normal ladder.

The first time they turned up, the work was done:
1. WITH VERY LOW QUALITY -
2. NO ATTENTION To DETAILS
3. NOT IN ACCORDANCE TO AGREED SCOPE OF WORK (which I have fought for almost 3 months, and agreed by them and the Insurance company).

The agony continued for me to fight my way to get them done the REWORK.

During that period, due to delayed restoration (which included patching of gaps on the roof), our roof was infested by possums. Created more problems and inconvenience for us.

AVOID THIS BUILDER LIKE A PLAGUE.
I have to sacrifice my personal and professional working time (not to mention the stress I had to endure) just to deal with this incompetent builder.

For COLES INSURANCE - To save all your customers (and your business reputation and brand) from this agony, please drop this company from your supplier list.

I no longer do reviews
I no longer do reviews