175 reviews about Jetstar Airways

verified email - 13 May 2015

A great budget airline to travel to your favorite destinations. we are off to Bali for a week in may. Its a cheap airline with a reliable economy fare .. I have booked again and will fly on the early evening flight to Denpasar on the 2nd June 2016...

Approximate cost: $454

zahras811 07 Nov 2015

Awesome!

verified email - 20 Jan 2015

I love Jetstar!

The airline is very good value....better than Virgin nowadays.

We often travel there to Bali and they have some good inflight entertainment even if you have to pay for them.

I would recommend flying Jetstar any day.

zahras811 07 Nov 2015

That's great! Thanks! I will check it out

verified email - 08 Oct 2014

Travelled with jetstar from Melbourne to Hobart a few weeks ago when it came time to book online was unable to so I rang and it was going to cost an extra $50 p/p to book it over the phone. They apologised and offered me a $50 voucher to use next time I travelled but it was only valid for 6 months and I didn't know when I would be travelling again.

verified email - 04 Sep 2014

Travelled with Jetstar both domestically and internationally and never had a problem, staff are always polite and friendly and the aircrafts themselves are clean and presentable. For a budget airline it is very nice and I'm happily choosing them in the future for all my air-travel.

Approximate cost: $150.00

babenreviewer 07 Sep 2014

agreed, it's not that bad a service given the price i'm paying for it

lmor7752 01 Feb 2015

Yeah travelling with jetstar is a pretty positive experience. the price is very competitive. It is not luxury but thats not what your paying for. They have an impeccable safety record which is the most important. They are owned by Qantas which makes it at least partly aussie owned which is a positive. I hven't experienced any large delays, and found have them to be quite friendly

zahras811 07 Nov 2015

Awesome!

verified email - 24 Jul 2014

After purchasing a ticket on the Jetstar website using correct details I started to get phone calls from a boomerang.com company wanting me to give them my credit card details. Unless Jetstar sold them my personal details I do not know how else they got them, as they mentioned that I had got this offer after recently purchasing a flight!!

VERY unhappy with this - so this is a warning to anyone about to purchase a flight make sure yo umake clear you DO NOT give your permission for Jetstar to pass your details onto any other company :( Such a shame as heir flights have alwayst been better value than the other companies ... very unimpressed.

verified email - 15 Jun 2014

Although jet star always have great flight deals, it isn't a reliable airline when it comes to time management. Most of the time when I pick up relatives from the airport I am always left waiting 4-6 hours longer because of delayed flight via this airline. :(

Approximate cost: $75

babenreviewer 07 Sep 2014

waiting for hours for relatives and friends on the airport is sometimes so frustrating!

zahras811 07 Nov 2015

Sounds awesome!

verified email - 30 Apr 2014

I had to change a flight booking to return to Hobart from Melbourne on an earlier flight than I had booked online months earlier. This can only be done by phone. The Jetstar 'consultant' found me a new flight, which cost more than the original and would also attract a change fee. As he tapped away at his screen, sorting all this out, he asked 'how's your day been'? I snorted a bit and he politely sort of queried why. I explained that the only reason I was changing the flight was that I had to come home for urgent medical treatment. He apologised for asking the question and I assured him I wasn't offended; he wasn't to know. We finished the transaction, then ten minutes later he rang back to apologise for not drawing my attention to Jetstar's 'compassionate request' policy whereby the change fee might be waived in such circumstances. I was grateful and touched that he'd taken the trouble to let me know about it. The fee was duly waived. Thank you Jetstar.

Approximate cost: $300

babenreviewer 07 Sep 2014

now THAT's good and personlised service!

verified email - 21 Apr 2014

Just purchased tickets to the gold coast for only $69 each way. I've flew with Jetstar quite a few times and never had any issues. Easy to use website where you choose to pay for what you want. They usually have the cheapest fares but you can pay a little more for choosing a particular seat etc

babenreviewer 21 Apr 2014

that's such a good deal! i find that the beast ones are usually 'hidden' online...

zahras811 07 Nov 2015

Amazing! I'll have to try it!

verified email - 18 Apr 2014

Jetstar is an Australian budget airline where you will find cheap flights around Australia, New Zealand and overseas. They regularly have sale fares within Australia - I've been fortunate to book some holidays this way , often to Melbourne Tullamarine or the Gold Coast to visit friends. Never had a problem with them, even with kids in tow. Service has always been friendly, accomodating and with a smile, will continue to fly with them!

verified email - 06 Jan 2014

Bargain prices, nice staff, neat and tidy. Can't ask for much more. An added bonus is online check-in 48 hours prior to the flight. I did this for a recent flight and got an SMS confirming my flight information. When I showed it to the staff when the gates opened they put it in a scanner which printed out my boarding pass. So handy!

zahras811 07 Nov 2015

Awesome!thanks I'll try them out

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