175 reviews about Jetstar Airways

verified email - 23 Sep 2007

It more or less turned out to be the experience i expected from a domestic flight, the attendents were helpful in all situations, a shame that snacks aren't complimentary, i got mighty hungry but every aspect of the trip was satisfactory. It was punctual down to the minute

verified email - 20 Sep 2007

Have used Jetstar on a few occasions. Last few times flights cancelled, one being an international flight. Still waiting on refund after 5 weeks. Meals on international flights are an expensive add on and connecting international flights in Sydney incurr unneccessary hours of waiting time. Seating is tight on the domestic flights, but I figure you have about 20 cm more leg room than Tiger.

Approximate cost: $You pay for what you get

verified email - 20 Sep 2007

Late, unreliable, planes are often messy/untidy/dirty when i step on to them. Well - at least they're cheap. But I'd rather pay a little more, fly with Virgin and at least know I'll get there on time and I won't be hanging around for an hour or more while my plane turns up. WHY IS JETSTAR ALWAYS SO LATE?!

verified email - 15 Sep 2007

Had a sick child and requested an earlier flight while we were at the airport in Queensland and were told that there are no seats on this flight and we would need a note from the doctor in Melboure which is insane. The other option was to buy all new tickets at full price and: SURPRISE! they have seats if you pay enough. They were not too pleasant about it and it felt like they just wanted us away from the counter. Next time I will pay more and use a Real airline.

C123 11 Jun 2012

That's horrible!

verified email - 15 Sep 2007

Used Jetstar on a flight from Cairns to Melbourne, I felt that the hosties were not very helpful or personable, therefore the service was lacking. Another drawback was that the pantry had not been re-stocked, and no food was supplied through out the trip and drinks were limited. But, for the price of the ticket, you get a comfortable seat, free music and a safe flight to your destination.

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account