Lash & Brow Boudoir

4.9
based on 110 reviews

110 reviews about Lash & Brow Boudoir

01 Jul 2016

I am a regular customer at the Prahran salon and could not recommend it highly enough. I always walk away happy with perfect, threaded brows.
My previous attempts at threading had always been too painful and I always reverted back to waxing, however the Lash and Brow Boudoir thread my brows so well and virtually painlessly.

Also very welcoming and accomodating to their customers.

Thanks for always giving me perfect brows!

Thank you so much Megan for beautiful review!

Anonymous
29 Jun 2016

Great service and the brows are shaped perfectly! The service is also very fast and no need to worry about prior booking

Thank's for the kind words. We always appreciate feedback.

28 Jun 2016

Hiral was amazing and so accomodating. She was able to multitask and was extremely efficient and took care of all my needs and wants. I will definitely be back.

Thank you for your kind words and yes Hiral is just amazing we are so lucky to have her.

verified email - 22 Jun 2016

I'm not one that likes to write bad reviews about a business. I'm sure there are so many people out there that are full of praises of lash and brow boudoir. That was how I found them on google based on reviews and braved myself to try threading my eyebrows for the first time.

My beauty therapist of 5 years has always waxed it for me and I was always happy with the job. She then left and I had a bad waxing job done 4 months ago by a different therapist. I waited for my eyebrow hair to grow since then.

I went to lash & brow boudoir yesterday at prahran. i made it clear that I didn't like curvy / pointy shape for my eyebrows and even showed a picture to the lady who did my threading. I know her name and I have no doubt of her expertise but obviously she did what she thought was best for me and I ended up with the eyebrow shape I hated the most, curvy / pointy tail. She went on to say that I didn't have much hair for her to do the shaping I wanted. She could have told me in the beginning and I would have stopped right there.

But she looked at the picture I showed her (I wanted a straight shaped eyebrow tail) and nodded. When she finally showed me the mirror after she finished with my right eyebrow and was in the middle of doing my left eyebrow, my heart sank. I love the look of my left eyebrow (I clearly had enough hair at that time to achieve the straight shaped eyebrow but my right eyebrow is pointy so for the sake of not looking weird with different shapes, I just let her finish her job).

I wasn't very verbal with my disappointment at that time because I always hate making people feel terrible. I've never been so upset with a beauty service (the bad waxing job I had wasn't even that bad compared to the threading I had yesterday). Don't get me wrong, it was a neat job. But I walked away feeling unheard and my opinion is not valued.

I didn't go ahead with the lash lift & tint as per my initial booking because when I got there, I was told I had to take out my lens, not wear mascara and I had an important dinner I had to go that night and I didn't bring my lens container. I was sorry that I wasn't aware of all of that so I asked them not to go ahead with it. And they didn't charge me the cancellation fee ($30) but I bought a product of $105?

I felt the only value I've gotten from this salon was the product I bought, not what I initially went for : good eyebrow shape.

Now I hated looking myself in the mirror and already making enquiries to other salons about getting feathering eyebrow.

I was very hopeful of this salon when I made the booking. I'm writing this review not because I want people to stay away from it, but for them to realise how important it is to be attentive and not do what they think it's best. It's the customers. I still believe they're one of the best but I'm not returning.

Approximate cost: $45

Hi Yenni,
Iv tried to contacting you several time's through phone and email, we would love to offer you a complimentary eyebrow threading and a take home eyebrow kit. At Lash and Brow Boudoir we strive for perfection with all of our clients and it saddens us to know that one of our clients is not satisfied with their visit. Please except our sincere apologies and please feel free to contact us at our Richmond salon 03 9429 6952.

Kishlette 15 Sep 2016

Sorry you had a bad experience at Lash & Brow Boudoir - I did too but with lash extensions. I was just writing my review when I saw yours. If you want amazing eyebrows, I go to Minoo's Laser & Beauty in the CBD. They're amazing and do full, natural lashes. I don't work for them and I'm not affiliated with them at all - just a customer and think they do a wonderful job. Suggest you try them if you're still looking - they're at the corner of Collins and Swanston in the city.

verified email - 30 Apr 2016

This is an awesome place to do your eyebrows! I'm a regural customer, and my eyebrows turn amazing every single time. The girls are very helpful and they do a great job. Definitely recommend it if you wanna get your eyebrows or eyelashes done!!!

Approximate cost: $30

Thanks so much Eva! Always happy to help :)

09 Apr 2016

I absolutely love this salon, the technician is super friendly and always takes the time over me to make sure everything is done to perfection. My brows have never been in such good condition. I would, and have, highly recommended the place to my friends as it's the best place I've found in my 3years in Melbourne. Very happy.

Approximate cost: $30

What a beautiful review, thank you so much! Perfect brows and friendly service are our favourite things to give. Thank you for the recommendations!

01 Apr 2016

Amazing service and always perfect brows!! These guys ar absolute professionals at threading :)

Approximate cost: $20

Thanks so much!!

Anonymous
verified email - 10 Mar 2016

Hiral you are the best...love your work you have restored my brows to perfection. An absolute asset to l&bb windsor, cheers, Zina

Thanks Zina! yes Hiral is definitely an asset to us ;)

Anonymous
03 Mar 2016

Fantastic brows every single time! I see Hiral at the Prahran store and i couldnt recommend her more

Thank you for the recommendations! Glad you love your brows :)

verified email - 03 Mar 2016

Lash and Brow have always done a perfect eyebrow thread on me- it makes all the difference when you find a salon that just gets it. The store has a lovely boutique feel to it.

Thank you Sandy, very kind words!

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