Booking online, appointment is then cancelled when you arrive. Same lame excuse every time. "We have a glitch with the system" So since when do these glitches last 4 years??
My daughter also booked appointment, took time off work, they needed to fill her time off with a casual, she arrived then got an SMS 5 minutes before the appointment that it was cancelled. She went in for an explanation. "Oh your dentist is on maternity leave" LIKE WHAT? Did she just get pregnant yesterday? My daughter has NEVER been to a dentist since, she was so annoyed.
NO GAPS = NO SERVICE = STAY AWAY

Went there after seeing an advertisement for a complimentary first time check up. They did a check and provided me with all the options with cost of different treatment (if I choose to come back for further service).

If you have private dental cover, they will do almost any service at no cost to you which is great but I found the dentist wasn't a great communicator and the cleaning was a bit rough- it hurt sometimes. Also they didn't seem to make any notes about my teeth- just had a look and did a clean and said to come back in 12 months. It's a no-frills operation for sure- think they're ok but probably wouldn't go back myself.

I went there this afternoon to have a filling which fell out replaced and a tooth-cleaning, having missed my last checkup appointment with my regular dentist (not these guys). I didn't have to wait long either for the appointment (only 2 days) nor for the dentist (about 15 minutes after my booked time), the premises seemed clean and modern, but that's where it started to go wrong. The entire staff appear to be Asian with English as a 2nd language. Not a big deal on it's own, but read on ... The dentist could not manage to numb my tooth despite trying 4-5 times. This was painful to say the least. Then he said I had 4 more fillings which needed attending to which surprised me as usually I don't have any and it had only been a year since my last checkup. He tried to tip me out without doing the cleaning and when I asked if the cleaning I'd booked couldn't all be done on the same day rather than come back, he agreed, I got back in the chair and he proceeded to instead drill and fill my 4 'cavities'. Again, he couldn't seem to numb my bottom teeth, though he did successfully numb the top ones. I've never had so many injections at the dentist and never by someone as rough! The tooth cleaning was surprisingly painful, which I don't remember any other cleaning being and afterwards he applied sodium flouride which I had not asked for and didn't really want. When I went to swipe my MBF card, the receptionist entered a tonne of item numbers, exceeding my limit, 3 of which I did NOT ask for, then proceeded to badger me for the extra money in front of other patients, which I refused as I had been told there would be no charge beyond what my health fund would pay. They got $350 from my health fund for half an hour's work which I don't think is too shabby. When I got back to the car I realised that my mouth was really quite sore (which again is unusual for me) so I had a look in the mirror and there is a line of raw flesh all the way along the inside of my bottom teeth (the only ones I could see in the car rearview mirror) I presume from too vigorous a cleaning and worst of all, the fillings appear lumpy and do not cleanly connect with the tooth! I can see areas of dark at the join which I am concerned is decay that should have been cleaned out prior to the filling going in. In trying to save a few dollars by going to a 'no gap' dentist, I now have to go and see a dentist I trust to check that this work is sound (which I suspect it is not) and I am wondering if it is some sort of scam - charge for more item numbers than are requested in order to turn more of a profit. Another suspicious thing, was they refused to give me a receipt for what my health fund paid. All up, the dentist I saw (John Fung) was very rough and probably not very good, though I'm not qualified to judge. I have never had a filling protrude in such a manner nor with such a gap between it and the tooth which concerns me though. My jaw feels bruised now with some teeth feeling very painful. If you do need to go to a no-gap place - I strongly recommend going in for just a clean first, to see how they are. I have a feeling that I've made a really bad decision just trying to save some money here.

Approximate cost: $900