118 reviews about Qantas

verified email - 20 Jan 2015

Qantas is a good airline but needs to do more in the service department to win me.

A few years ago i travelled from Singapore to Brisbane and the trip was not very good. They took so long to serve you a drink, which i did not respect.

Service is much better on the domestic routes than the international ones.

zahras811 07 Nov 2015

I have never travelled international with them, only Domestic. I loved their service from Melb to Sydney

verified email - 12 Nov 2014

Planning to visit our family overseas in 2015 and was looking at airfares from various online sites. Found an extremely good price on the qantas website so we booked it and were able to use our frequent flyer points for part payment too. Have selected our seats and meals and this has been done at least 2 months before we were going to as it seems a good opportunity to save some money. Have been flying another carrier the last couple of times but qantas seem to more competitive now and we can fly from Adelaide with only one stop which is quite short.

natalie_ax 13 Nov 2014

When you consider some of the other "budget" overseas airlines have pretty average service and the planes aren't well maintained, I think QANTAS is a fantastic choice, enjoy the trip!

zahras811 07 Nov 2015

Very true!

01 Aug 2014

I worked for Qantas for almost an year and inspite of being in loss for them, they managed to be a social partner of several NGOs and also organized many community events and also gave the confidence to their employees when tough times.

zahras811 07 Nov 2015

That's amazing! Wow

verified email - 19 Jun 2014

My partner and I flew with Qantas to America recently as it is a well known and trusted airline. More leg room in economy than the cheaper airlines and flying straight to Los Angeles is a big incentive. The inflight entertainment is great with a range of movies and tv shows to watch, CDs and radios to listen to and games to play.
Coming back to Australia we were able to bring two suitcases back each-fantastic as we could shop all we wanted. Service at the airport and on the plane was good-friendly and attentive.

zahras811 07 Nov 2015

They have great leg room

verified email - 17 Apr 2014

While entering Adelaide Airport with a suitcase and 18 month old grandson I was disappointed by the rudeness of some Qantas Cabin Staff. They stopped at the entry to the terminal and blocked access of the doors from the footbridge and also the escalator to kiss goodbye. Their cases out behind and stopping suddenly caused a dangerous situation. Very rude

verified email - 19 Oct 2013

I had the most enjoyable flight traveling Business Class to Melbourne from Brisbane with Qantas. The flight attendants were so efficient, helpful and even knew my name. I had the most enjoyable breakfast and really enjoyed the flight. Full credit to the Qantas pilots and flight attendants. With out a doubt in the future flying Business Class again.

markh40 20 Oct 2013

I've never flown business class, but I've certainly travelled on economy with Qantas and I can't fault them. I can only imagine the quality of Business class.

babenreviewer 14 Apr 2014

i don't fly business class on short trips due to the extra cost but i do have to admit the service seems so exceptional it's almost tempting!

zahras811 07 Nov 2015

Sounds amazing!

verified email - 18 Oct 2013

Qantas for domestic travels is the by far the best airline. Very professional pilots and cabin crew that take their jobs seriously. Flights are generally always on time so when you are planning to get somewhere at a certain time you get there at the planned time and not 4 hours delayed. Food and drinks are included in the price

Approximate cost: $159

zahras811 07 Nov 2015

Very true! Best airline for domestic flights!

verified email - 06 Oct 2013

one of the better & more popular airlines for travel, you get what you pay for, and the service is pretty okay

every now and then there's a minor hiccup that i see about their safety, but honestly i haven't encountered any problems myself

lucy91 06 Oct 2013

Agreed, haven't encountered any problems and I've flown both domestic and international

zahras811 07 Nov 2015

Very popular and great airline!

verified email - 03 Oct 2013

QANTAS is probably everyone's preferred airline - it's their pricing that makes us go elsewhere.

We fly QANTAS every time their prices are comparable with other companies because we love them, but unfortunately most of the time they price themselves out of the market.

JM2015 04 Oct 2013

I totally agree, they are definitely my preferred airline, but they just charge so much!

zahras811 07 Nov 2015

Very preferred - love them!

verified email - 16 Sep 2013

My last flight I flew with Qantas from Adelaide to Sydney return and I found their staff to be really helpful and patient, and considering I am not the best flyer this was important.
I like that the planes are always tidy and that they include a light snack on their flights, which is included in your ticket price.
The staff at the check in were also really helpful, I will fly with them again wherever possible.

babenreviewer 14 Apr 2014

having food included in the ticket price (especially in domestic flights) is definitely an added bonus!

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