My husband contacted Sharpe in May because our inverter had failed. They were prompt to attend and recommend what we needed to correct the problem however after waiting over two months we gave up on Sharpe. At first they told us they had to get permission from authority to be able to install a new inverter because it was on the outside of the house. The staff got snappy when asked why they needed permission when it was a replace ment for an existing part that wasn't working not a new installation. Then week after week we were told it will be in next week - we're having trouble with our supplier. Finally we went elsewhere and had a brand new inverter supplied and installed the day after we okayed the quote. My husband called Sharpe to cancel order and they were still saying it would be in next week!!!! Don't know what is going on with Sharpe - we gave them more than a fair chance

Worst customer service I've ever experienced! I called Sharpe to get an electrician to fix my induction cook top and was given a date. The day came & no one turned up. When I called to find out why I was told they had no record of a booking for me. They made another booking & the electrician that arrived couldn't fix it. He charged me $187 and told me someone would call me with a quote for the cost of parts & labor to effect a repair. I waited almost a month & no one called. I made repeated calls & was promised repeatedly that someone would call me back. No one ever did! I even spoke to their service manager who also promised to call me back. Two weeks later & still no call back. By now it was two months since the initial visit. The last time I called I finally got to speak to the spare parts person, only to be told the cost of the parts would be almost as much as a new cook top.
So I'm $187 out of pocket, been repeatedly ignored and have nothing to show for it. Not even an apology from the spare parts person for failing to call me back.
This site will not allow me to give a zero star rating which is all they deserve.

We had a failed Solar Inverter supplied and installed by another company. David Hough from Sharpe attended our home and quickly diagnosed the problem and provided us with a quote to replace and install a new Inverter. Yesterday David installed it. He was punctual, professional and went out of his way to explain how it functions. He also put metal clips on our solar panels replacing the plastic ties the original suppler had provided. David Hough is an absolute credit to Sharpe and we cannot speak highly enough of him and the company. We would not hesitate to use Sharpe again and would highly recommend Sharpe to anyone needing electrical plumbing or other services.

Brian installed our solar system smoothly and efficiently. Paul serviced our laundry plumbing very effectively, all taps working well again now.

Paul installed my new ducted gas heater today. He was extremely friendly and knew his job very well. He explained what he was doing in a language I understood. He even vacuumed after the job was completed. I couldn't be happier.

Thank you so much to Anthony, he was the technician who attended to my house. So professional and polite. He called 10 minutes before he arrived to let me know he was on his way, completed all of his work in a timely manner. I had 2 little ones home with me, he kept the noise to a minimum, which I was very grateful for. I can't sing his praise enough. Will definitely be using their services again and recommending them to all of my friends. Great job!!!

AGL effectively blew up our solar inverter when their technicians installed a new "smart" meter. After wrangling with them to agree to pay for the replacement, it was a pleasure to have one of Sharpe's technicians, Chris, come and install the new solar inverter. The installation went without a hitch and is working as it should. My wife and I are very happy with the service

Approximate cost: $2400

Our air conditioner lost its cooling power and so we arranged for one of the Sharpe Refrigeration electricians to call. Paul arrived on time and diagnosed the problem as leaking refrigation gas and attended to the problem. Happy with the outcome. We have used this service many times in the past at our old address.

Very fast response to my call for a Technician to carry out emergency repairs on our airconditioning system. The job was completed promptly, & efficiently. I will be contacting them again, for any future repairs, & servicing.

HEAT WAVE RELIEF
Aircon broke down in middle of Adelaide heatwave
Technician called promptly as arranged
He was friendly, understanding, and knowledgeable
In 30 mins he had diagnosed and fixed the problem
What more could you want?