Thanks Des for being so understanding and prompt with the repair of our washing machine. For friedly prompt (next day) and helpful service I would highly recommend Sharp.

Very friendly technician, explained in simple terms what he was doing, cleaned up after himself, prompt in arriving, well mannered, pleasure to have in our home

They were very professional, explained what needed to be done and costs involved, great job for fixing my oven and cleaning up. Thanks

Approximate cost: $600

Dan arrived at the time he was expected. He was very professional plus having an approachable attitude. He answered all my questions with understandable replies. The airconditioner now works excellently.

Had an electrician from ERS come to deal with some power points. He was on time, friendly, and seemed to really know his stuff. I was honestly expecting delays, surprise added costs, etc - but no, everything went smoothly and quickly! I would definitely use this service again!

Approximate cost: $100

It's always so hard to get tradesmen to turn up! I get sick of trying to get quotes and people never returning your calls or turning up when they say they will. I find these guys are always reliable. They always turn up to give you your quote and to do your work. You never need to chase them. Work is always done well and I have never had a problem. I would thoroughly recommend!

Repair to gas heater. This took almost 9 weeks to complete. First visit was $140 and not repaired - worse condition than before the repair!
Resulting in ringing daily to egt repairs carried out. Promised return calls that never happened. Parts finally installed at additional $250. Total job less than 1 hour.
A lot of wasted time, a "frequent user" voucher was provided but not accepted at time of payment. Use these people with great caution....I wont be recommending or using again.

Approximate cost: $400 +

ERS specialise in airconditoner checks, services and repairs but we used them to repair a problem we had with our gas oven, which was not working. Although it took several days before we could fix an appointment, the repairs were done professionally and on the spot. I would use them again for any repairs to gas, electrical or aircondtioning devices. But they are a busy company, so you might need to wait for a few days before they can arrange a call out.

Approximate cost: $190

Well after a couple of great experiences with these guys I have to say the last time I used them they let themselves down completely. Had someone come and fix my fridge and all was fine and dandy until it came time for the bill. They charge for every 15 minutes or part thereof and the guys seemed to be charging me for 1/2 hour more than what I thought he should be. When I queried it with him - all I got was a defensive and sullen response and he told me that he added 15 minutes for all the paperwork he had to do to at the end of the job which included writing up my invoice!! As a business owner the thought of actually charging my clients time to do finance admin is I believe not appropriate and I said so - well he then got quite grumpy with me and in the end I just paid it to get him out my house. Well he is just an employee/contractor so I decided to raise my concern with ERS Management. I sent them an email over 5 months ago and to date I still have not had any response. Now unfortunately I will not be using them again and more importantly I will not be recommending them to my clients.

I have used ERS a number of times for everything including broken refrigerator,air-conditioners, gas heaters, hot water service, general maintenance and electrical safety checks and have always found them great. Their initial fee is $110.00 which includes call out and their first 1/2 hour of work and then $38.50 per 15 minutes which may make them more expensive then other providers but they are always friendly, give you a 3 hour window and ring up if this can't be met, will call half hour before they arrive if requested, have quickly found the problem (if there was one) and rang back with a quote and then called back within a couple of weeks once the part has arrived if they don't have it in stock to make another appointment. I have used them over 10 times and they have given me the same level of service every single of time.