The sales technique at Smile Bar is extremely forceful and uncomfortable. I was unsure about purchasing the 1 hour service, however after the Smile Bar representative told me to my face that if I purchased the service today I could still think about it and if I wanted to, come back for a full refund. This turned out to be a complete lie because after I made the purchase I saw printed on the bottom of their receipt a statement 'no refunds for change of mind'. I questioned this with the representative on the same day however they just sent to email the head office. The head office was not helpful, did not consider my case and then did not reply fully to my emails. I felt mislead, misinformed, disappointed and no refund was provided for a service I no longer want.

Approximate cost: $220

Their procedure of teeth whitening is not painful or harmful, and they don't use peroxide. Lightening is done with a "natural" gel and an LED light while you sit in a comfortable chair. You may feel like falling asleep when you close your eyes.

I bought a living social voucher where I can receive 3 X 30 minute sessions for $80. I was able to do 2 of the sessions at one time at the QVB Galleries today. I would say the difference is not that noticeable because my teeth are not very stained. Maybe the difference would be greater for those with more staining on their teeth. I would not pay full price for this, judging by the mild result. Apparently it is meant to make more of a difference.

Approximate cost: $80