37 reviews about StarCity Removals

verified email - 11 Apr 2021

DECEPTIVE conduct used to charge you more. Provided "final quote" months in advance, then ON THE DAY OF PICK UP, sent me a new quote with an estimation of load time that added $240 to the quote - something they should have been transparent about from the beginning. After that, you can't get through to anyone besides the reception - don't return calls or emails once they have your money. Because the delivery of our goods was interstate, we couldn't even claim on the multiple damages of our belongings (e.g. no promised shrink wrap on our couch that ended up with massive black stains everywhere) because we weren't there to receive the items (they were put in storage). We paid a premium because we thought we would receive a quality service but that's clearly something they don't care about.

verified email - 17 Oct 2019

Had Chris and Chris move my family and I from a 4 bedroom house into an off-street ground floor apartment. The move went so smoothly, everything was taken care of quickly and carefully and nothing was too much for these guys! They were super friendly and helpful, even taking my brother's pet snake in the truck and not spilling even a single drop of water from his water bowl on the way. Very very happy with StarCity Removals for making our move so stress-free, thanks heaps!

verified email - 17 Oct 2019

Turned up on time, nice and friendly. Made a difficult day a little easier.

verified email - 17 Oct 2019

Professional, friendly and got the job done! All good! :)

verified email - 17 Oct 2019

Excellent service, all the way through from booking to job done. Highly recommended, and the boys went the extra mile to accommodate my difficult to navigate home layout.

verified email - 17 Oct 2019

fantastic experience would use them again

verified email - 17 Oct 2019

Chris and rob did a great job moved us from blue haven to dee why looked after our furniture and worked hard very friendly to I will be hiring these boys again for our next move

Approximate cost: $800

verified email - 17 Oct 2019

Jai and Brendan were the two removalists I got, and I don't think I could have gotten a greater pair of fellas. Kind and friendly, they got stuck in and finished the job well before my predictions. Can't recommend them enough. Pricing was fair and competitive as well, and the StarCity office was just as kind and friendly as their workers, offering great solutions and strong communication all round.

verified email - 17 Oct 2019

Great communication and no question was any trouble. Happily updated quote several times. Wayne was great.
The removalists guys worked tirelessly all day. Nothing was too much trouble and their humour remained intact all day. They wete AWESOME highly recommend.

verified email - 17 Oct 2019

I would like to thank everyone at Star City removals for making our Interstate move on Saturday, 8th and Sunday, 9th of June 2019 less stressful and delivering on their promises, as well as being affordable. From start to end the service has been phenomenal. I have to especially thank Chris and Rob the two Gentleman who loaded and unloaded our goods as well as driving them across states from NSW to QLD - door to door, as well as packing the boxes into the appropriate rooms, we thank you. Thanks again everyone. My husband and I appreciate all the time and care taken to assist us.

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