This has been my 3rd experience of boarding my 4 chihuahuas at The Pets Hotel. I'm always nervous to leave my fur babies and the staff are always responsive to this and provide a high level of reassurance and comfort not only to myself but also in being mindful of the individual needs of each of my dogs. I've had some really horrid experiences at other boarding kennels so I know how important it is to find a good fit for your dogs. The level of service provided here is amazing.