The Smile Place Mt Eliza

4.9
based on 154 reviews

Customer Approved
“We make customer
service a priority”

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154 reviews about The Smile Place Mt Eliza

29 Mar 2018

My teeth were in a bad way - was recommended to see Julie at the Smile Place - boy I am so glad I found her. Julie is the best dentist I have ever experienced in my 60 something years. So gentle, professional that I would recommend her to anyone. Thanks to her my teeth are the best they can be (after 4 overlays and a veneer). Thank you Julie.

Thank you for your lovely feedback - Dr Julie Pham is so pleased she could help your teeth be the best they can be!

verified email - 20 Feb 2018

I’m sooo happy to have found The Smile Place so aptly named as you are greeted with smiles by the friendly reception staff. But surpassing that, is my dentist, Julie Pham who is absolutely fantastic!! She at once puts you at ease with her warm, caring nature, then takes the time to explain everything that she is doing and why it needs doing. ... you really feel as though you are a valued patient and can really see and feel that she wants to do her best for you and your teeth. I have recently had wisdom teeth removed and complicated fillings and Julie skilfully and gently handled these for me. I would highly recommend Julie Pham to anyone... she’s the best!!
Thanks Julie for making my smile shine brighter

Thank you Robyn! I am sure Dr Julie will appreciate your review - we are very lucky to have her as part of our team.

13 Nov 2017

Extremely friendly yet professional practice. Over the course of a year or two my extended family have moved to this clinic. Highly recommend.

Thank you for your review Greg and for recommending us to your extended family!

18 Oct 2017

As a retired dentist (with 40 years experience) I can thoroughly recommend the friendly and professional care at the Smile Place. Andre and Julie are fantastic dentists. I saw Andre yesterday for a new crown, he was absolutely painless and very careing. The new technology is amazing, scanning, so no more yucky impressions and the crown was a perfect fit (no adjustment required). Do yourself and family a favour and go to the Smile Place Mt Eliza for the best and most careing dental care.

Thank you Rob! Yes, we sure love to keep up to date with the new technology and how it turns what used to be a difficult and stressful procedure into a straight forward appointment!

verified email - 24 Apr 2017

This is an exceptional Dental Clinic. The staff at reception are always happy with a smile on their face and nothing is too much trouble. They go out of their way to fit you in and send you appointment reminders. The rooms are spotlessly clean and up to date with the latest equipment. Coffee machine, water, papers to read,TV everything to relax you and make you feel comfortable.
My Dentist is very good at making your appointment easy and stress free . [Redacted medical comment]
I would recommend this practise to everyone.

Thank you so much for your review. We certainly work hard to make our patient's appointments as stress-free and comfortable as possible, and I am very happy to hear that it has been noticed!

23 Aug 2016

Not only is Rob the most caring dentist I have used, his dental nurses and receptionists are extremely professional and helpful.

Thank you! I am sure Rob will be delighted to hear about your review. We consider ourselves very lucky to have such a great team!

04 Aug 2016

This is an awesome dental surgery! My daughter's tooth was wobbly when I picked her up from school and she was VERY uncomfortable with it. So we popped straight away to the surgery and Dr Andre saw her almost immediately. In a flash the tooth was out and my daughter was smiling again! AND they didn't even charge me anything. That does't happen too often these days! A very happy customer!

We are glad we were able to help and we hope the Tooth Fairy paid your daughter a visit that night!

29 Jun 2016

Hubby and I both come here and find the reception staff, dental nurses and dentists are all fabulous people who really care. Wouldnt go anywhere else, even though we have moved further away.

Thank you so much for your kind words - I will share your review with our staff. We feel it is a great compliment when our patients still come to see us after they move to live further away!

03 May 2016

Dr Andre Schertel is a most professional, honest and caring dentist. He manages to numb my terribly sensitive teeth and works wonders. Great dentist who I highly recommend.

Thank you for your great review - often people avoid dental treatment due to sensitive teeth and that's why spend extra time before treatment ensuring your teeth are numb as they can be!

07 Apr 2016

All the staff were very friendly and provided great service and the environment was very inviting. Will defiantly be returning.

Thank you for your review - we look forward to seeing you again!

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