The Smile Place Mt Eliza

4.9
based on 154 reviews

Customer Approved
“We make customer
service a priority”

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154 reviews about The Smile Place Mt Eliza

10 Nov 2015

Turned my fear of dentists around - throughly recommend. Caring treatment, great value. Thank you x

sandyt5 11 Nov 2015

We're so glad to help! Thank you for your lovely comments - they are much appreciated by the whole team.

verified email - 21 Sep 2015

A true "dental phobe" I have avoided the dentist for many years due to awful experiences as a child. Andre and the staff were so wonderful. I was put at ease from my first contact over the phone and that continued through my consultation. Andre spent time chatting with me before even looking at my teeth and I started to feel more calm than I thought possible. In consultation with Andre we decided the best way to manage my fear for my first fairly major procedure and I am confident that in future I should be able to manage with gas and local. Cannot recommend this dental practice highly enough! Need more than 5 stars!!

sandyt5 11 Nov 2015

We are love helping patients conquer their fears and have the treatment they need or want. Well done and thank you very much for your review!

verified email - 20 Aug 2015

Again, I have nothing but the highest of praise For Julie and her assistant during my visit today. I would give an extra star(s) for the service which I received. A calming, most pleasant, cheerful, professional and pain free treatment.
Thank you

Approximate cost: $400

sandyt5 20 Aug 2015

Thank you so much for your kind comments. We really try hard to make the visits as relaxing as possible and it's lovely to hear it is being achieved. We appreciate your feedback - thank you!

verified email - 01 Dec 2014

I cannot speak more highly about the team at the Smile Place in Mt Eliza and I offer them an excellent rating and strongly recommend them to anyone.

Having not gone to the Dentist for over 20 years I was very concerned it was going to be a costly exercise. However Rob was quick to reassure me things were not that bad and he only focused on work that was urgent and gave me a plan to do other non urgent work over a longer period of time making it very cost effective for me.

We took our 18month old daughter for a check up and we were so impressed with the way Rob was with our daughter - she actually enjoyed going to the dentist!

I also had some professional whitening done with Nat and the result is fantastic. I didn't want to have glow in the dark teeth and Nat quickly reassured me and the result has been so impressive and it looks so natural that after a few weeks only 1 person has actually noticed (despite them looking much whiter to me and my wife!). I highly recommend seeing a whitening professional such as Nat from the Smile Place - its worth it (and not that much dearer as I got most back from my private health insurance).

We're glad you are happy with the result of your Zoom whitening treatment. We love that we can tailor the degree of whiteness to each individual patient, giving great results time and time again.
Thank you very much for your feedback - Rob is much loved by patients of all ages, and he is always happy to see new patients.

verified email - 20 Nov 2014

I have been seeing Dr Rob Taylor at The Smile Place for many years. I have never had a bad experience. The practice is always immaculately clean and professionally presented, the staff are fantasic and very helpful. Dr Rob is incredibly gentle. Overall a great dental practice that provides top quality dental care. Highly recommended!

verified email - 20 Nov 2014

Simply make the move to this outstanding dental practice, Julie Pham was without doubt the most professional, helpful,gentle and reassuring I have ever experienced in 70 years. I simply cannot be negative on any level. Truly worth that little extra. Highly recommended to all who fear the dentist.

Approximate cost: $455

We're pleased to have Dr Julie Pham here - she is popular with patients for her gentle and professional treatment. Thank you very much for your review - we appreciate it!

verified email - 15 Nov 2014

My experiences with Julie were wonderful to say the least. I had been walking around for about 2 years with a sensitive tooth but had decided enough was enough, get it out. I hardly felt the injections and before I knew it the tooth was out. Felt great the next day and was back to my normal sparkling self by the next. Thanks Julie and staff......Cp.

Approximate cost: $250.00

We're glad you had a wonderful experience with Dr Julie Pham. All our practitioners strive to be very gentle. Thank you so much for your comment.

gdadc 21 Nov 2014

Thanks for your review it helped, I now have experienced the superb service you write about

verified email - 30 Oct 2014

Amazing dental practice. Doesn't feel like a dentist at all (or not one I've ever been to). Andre is incredible! He explains everything he is going to and is gentle, calm and professional at all times. I would not go anywhere else! !!

Thank you so much for your comment! Our aim is to provide great dentistry in a relaxing environment. We appreciate your feedback.

verified email - 28 Oct 2014

Found this place through a friend and am so glad I did. The staff at the front desk are friendly and helpful. Dr. Rob Taylor is very gentle and explains everything as he goes. My experience has been pain free and they made me feel relaxed and comfortable. It is in a beautifully renovated, cosy cottage too.

Thank you very much for your kind words. We're glad you had a relaxed and comfortable visit, and we really appreciate your feedback.

verified email - 23 Sep 2014

Being fairly new to this area, I looked up womo for a dentist closeby and chose The Smile Place because of the excellent reviews. Well the great reviews were not overstated. I saw Dr Rob Taylor for this checkup visit and luckily nothing needed to be done, but he is incredibly kind and gentle, and was super apologetic for keeping me waiting (which was really only a few minutes).

The clinic has a lovely vibe and they obviously have a wonderful team of genuinely caring people. I honestly could not recommend the practise highly enough.

Thank you very much for your recommendation - it is much appreciated. We hope you're enjoying living in the area!

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