The Smile Place Mt Eliza

4.9
based on 150 reviews

Customer Approved
“We make customer
service a priority”

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150 reviews about The Smile Place Mt Eliza

Anonymous
19 Nov 2012

Finally Tooth Whitening that actually works! I had my teeth Zoom Whitened at this clinic a few weeks ago and the results were amazing to say the least. Natalie was great, she talked me through everything so i knew what was happening, an absolute delightful girl who i highly recommend you go see, i wasnt given false hopes like tooth whitening toothpastes that i had used in the past. Definately go here if you want something that works

It's really great to hear how happy you are with your tooth whitening! We've had some fantastic results. Thank you for the review - we appreciate your feedback. Sandy (Practice Manager)

verified email - 01 Nov 2012

This was the most pleasant experience I have ever had when visiting the dentist. It is nice to find someone who actually listens and is helpful

All our practitioners aim to treat our patients like they would treat their own family members. We're glad you found it a pleasant experience and thank you very much for sharing this with others.
Sandy (Practice Manager)

Anonymous
01 Nov 2012

After years of dreading a clean, I came to this clinic and saw their lovely hygienist, i held my breath and then suddenly realised i wasnt in pain! it was amazing! she was attentive, made sure i was comfortable and really cared. Would recommend to everyone!

Thank you so much for your lovely review. Natalie is fantastic - we all love her. She really does make having a professional clean a great experience.
Sandy (Practice Manager)

verified email - 08 Aug 2012

A very professional and considerate clinic. They take a lot of trouble to ensure a pain-free experience. I am confident in recommending The Smile Place to friends or family needing dental services.

Thank you so much for your review. It really is nice for us to know people are happy with our service. We would be delighted to care for your family and friends and appreciate your trust in us.
Sandy

verified email - 27 Jun 2012

Very friendly and efficient staff. Beautifully appointed surroundings. My son was relaxed and comfortable.

Thank you for your feedback. Glad your son was relaxed - that's our aim. Sandy

verified email - 26 Jun 2012

I have a terrible fear of the dentist and avoid going, leaving making an appointment till guilt overcomes me. I left the Smile Place wishing I had attended sooner and will keep my appointments regular from now on. Dr Rob was very caring and gentle and an excellent dentist.

We're glad to hear you found the experience less scary than you expected! Regular visits can help nip any problems in the bud. We love seeing patients come in for their regular examinations and often they dont need any other treatment. Thanks for the feedback! Sandy

Anonymous
verified email - 18 Jun 2012

Dr Ande Schertel treats our whole family. He has a wonderful manner and we are very happy with his level of care.

Thank you for your review about your treatment with Andre. He is wonderful with children and adults alike. We really appreciate your positive feedback. Sandy (Practice Manager).

09 Jun 2012

A great practice! From the moment you walk in there it is a nice relaxed atmosphere (almost like a cafe) 
Dr Rob is very gentle and genuinely caring, he was very thorough and referred me to their Hygienist, Natalie. I've never seen a hygienist before and was a little hesitant! But i will see no one else now! Not only was it the most gentle and thorough clean I have ever had, but after years of being misled, she gave me ample information that I can only describe as invaluable, she sat down and explained things in the most amazing of ways, and gave me all the time in the world, she is a lovely young girl with a head full of knowledge to share!

Would recommend this clinic to anyone! Great for the whole family!

Approximate cost: $400

Thank you very much for your review. We're glad you enjoyed your experience here - our practitioners pride themselves on being very gentle and thorough. It's nice to hear that our patients feel they are receiving exactly the care we are aiming to give. Sandy (Practice Manager)

28 May 2012

Dr Rob is a caring & capable dentist. As someone who has a huge fear of dentists I have found him to be gentle & efficient.

Thank you very much for your positive feedback. Rob is very gentle and has helped many patients combat their fear of dental treatment.

verified email - 21 Apr 2012

Premises on arrival were well maintained, clean, welcoming and of excellent standard.
Reception was efficient and friendly.
Dental nurses pleasant and attentive.
Dr Rob Taylor is professional, pleasant, cheerful and very knowledgable. He is reassuring and very gentle. He has renewed my faith in the professional after a litany of butchers!
The hygienist who performs the Zoom whitening is simply delightful.
Overall an excellent practice.
Pricing was as to be expected, quality dental work is not covered at "no gap"... I have been to these types of practices and have had nothing but sub-standard work performed.
This practice sets itself apart from the others in the area.

Thank you very much for your review. All of our patients who have had ZOOM whitening have been thrilled with the results and we think Natalie is delightful too! Rob does have very loyal patients who sometimes travel great distances to have his gentle treatment. We're very pleased you were happy with our service! Sandy (Practice Manager)

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