9:00am to 5:00pm
9:00am to 5:00pm
9:00am to 5:00pm
9:00am to 5:00pm
9:00am to 5:00pm
Our whole experience with Vision Finance was fantastic. From the very start the information was clear and their communication was professional and often. Not only did the Vision team manage to find us a great product that substantially reduced the cost of our mortgage insurance, they gave us clear expectations so we knew where we stood at all times. This was very reassuring and it was a positive experience all round. We highly recommend their services!!
When I was thankfully referred to Vision Finance, I was very stressed as I had just had a disappointing experience with another lender; Nikk, David and Tanya calmly helped me to see there was a solution and found a great outcome in record time in order to meet settlement of my first home. They were exceptionally professional, whilst personable, and thorough both in their explanations and correspondence. The Vision team clearly have high standards, take pride in their work and genuinely care that their customers are satisfied. I definitely plan to enlist their services in future.
I used Vision Finance to help me choose which was the best mortgage for me when I needed to refinance my home. I found the information I received to be helpful and straightforward. Everyone was friendly and approachable and easily contactable by phone and email. I'm confident that I have made the right decision for my future with their help and expertise. They were recommended to me and I have told my friends and family about their great service too.
Approximate cost: $0
My partner and I have been customers of Vision Finance for over 3 years now and they have assisted us with the purchase of our first and second homes. Their assistance in helping us secure our home loans have been unbeatable. In what can be a very daunting experience, Katrina, Nicole and their team made it simple and easy for us to understand and were nothing but pleasant and helpful throughout both of our home buying experiences. We have already recommended Vision Finance to friends and family who have nothing but good words to say about them. We wouldn't hesitate in recommending Vision Finance to others and will definitely use them again in the future.
I needed a home loan but had been told by my current lender I couldn't borrow the amount I needed. I'm very careful with my sums/budget and knew I could easily afford to pay back the amount I needed. Vision was able to determine my maximum borrowing amount to secure the loan that I needed and I didn't have to do anything which is good because I don't understand these things. A few phone calls and emails and they took care of everything and ALWAYS kept me informed. My conveyancer was also in shock about how good they were. She said, she's been in the business 20 yrs and has NEVER had a broker or lender get things done the way they did, she couldn't believe it, said they made her job easy for once! Also, the post support with phone calls checking to see I'm OK with everything and even little pressies, so cute, definitely made me feel like I was important to them. Also, they're in Melbourne and I'm in Sydney but it didn't matter in the slightest except I coudln't thank them in person. Wish I knew someone needing a loan so I could refer them!
Approximate cost: $free
Nicole, David and Peter helped me and my girlfriend finance a home loan to enable us to move into our first home. The Service and helpul advice we received along the way was invaluable. Thanks Vision Finance!!
Nicole & her team at Vision Finance set up a loan structure enabling us to commence the creation of an investment property portfolio. The loan for the first property purchased and subsequent loan for a second property to be purchased have now been secured. We now await build completion of the first property.
Being self employed this is not always easy to achieve, however Nicole ably made it happen. Our overall experience with the various staff has been excellent and would highly recommend their services to others in the same or similar situation.
This is the second time we have used Vision Finance and once again they handled all of the complications associated with working out the best loan to suit our situation. We dealt with a number of their staff who were all extremely efficient and knowledgeable. We have recommended them to family and friends without hesitation.
After having the carpet pulled out from underneath me by my previous bank and a major renovation booked in and due to commence i was referred to Vision by a friend of mine. Vision were able to prove a fast, professional and quality service that was able to get me and my project back on track. Vision saved my bacon. I came to them at the 11th hour and they delivered. Once my switch of banks was complete Vision stayed on with me to ensure that all of my accounts and services were what i required and expected. Vision is a quality product delivered by quality people. Although i never met any of their team face to face they have been fantastic and i could not speak highly enough of them.
Hey Jay, thanks for your great feedback! And I'm glad you appreciated our efforts.
PS. It's the year 2010... Skype is the new improved version of "face2face"!! :)
Excellent service. Vision Finance have helped us set up our investment property loan, and are in the process of setting up our children's home loans. Appreciate all the hard work they have done for us. Very professional and courteous.
I was recommended to Vision Finance by a friend who had used their services. The Vision team sourced an investment loan for me and am very happy with the service provided. Nicole took time and care in explaining all the options and helping me decide what was best for my circumstances. There was a point of concern with the bank's process just prior to settlement, however the Vision team went to great lengths to ensure that everything was resolved. Very appreciative of the extra effort. Great communication and follow-up. Definitely recommend their services and would be happy to use them again
We were referred to Vision Finance to assist us with an investment loan. The service we received was outstanding, very professional and I highly recommend them. I certainly wouldn't hesitate in using their services again.
Sourced an investment loan for us under unusual circumstances. Were absolutely professional and efficient and made the process as easy as possible for us. Would highly recommend this company for others seeking mortgage/home loans.
Approximate cost: $0
Visionfinance have organised 2 mortages for me they showed absolute professionalism, great communication and absolute determinatio in procurring the loans for me, I was very thankful that I did not have to deal with the banks and that they did all the ground work I would recomend Visionfinance to anyone who requires help obtaining any financial loans
We originally got our mortgage through Vision 2 years ago, we recently re-mortgaged and didn't consider going through the process without them! Again they were brilliant, kept us up to date, David met with us to go over a few things when we were unsure of information required and followed up once loan was approved! Thanks again Vision.
It being the first time that I had to tackle loan issues on my own, it was a pleasure dealing with Vision Finance. They did it all within the timeframe that I had and it all went smoothly with no problems whatsoever. New ideas were introduced to me and organised. Fantastic team.
Approximate cost: $0
I had to go through Vision Finance for my mortgage, they helped me with getting my loan.
I would not have got it with out them.
The place i purchased did not settle until a year later due to the building permits and they were behind me all the way.
They kept me up to date with the progress of the loan and organised everything for me so i didnt have to worry about a thing.
Not to mention they are a bunch of lovely people.
I highly recommend them to anyone going for a home loan and would defiantly use them again!
I had a very difficult case, where multiple unforeseen limitations on my loan application would normally have meant we would not have got our loan and lost our deposit. The Vision team worked very hard to save my property and my deposit to a successful result.
Having brought and sold property around the same time can be a financial nightmare, not to mention dealing with conveyancing and all the paperwork required. With Vision Finance I was reassured (and less stressed) to know they were handling my financial matters. Attentive and informative of all progress made, every step of the way. Unlike the banks (where you end up speaking to someone different) all the staff at Vision were amazing and willing to assist with ANY question and was not treated just like a number.
Excellent team and fantastic customer service.
Wish all businesses operated the same.
Excellent service, great advice, well delivered. Thorough and efficient. 10 out of 10. Purchase was over christmas and new year and they still got everthting done for us.
Are genuinely interested in what is best for the customer as opposed to themselves. Are very patient in explaining everything, and a hand to hold through every step of the process. David in the office is a Godsend.
Big thank you to Nicole and team on arranging our finance. They clearly understood our needs & requirements and recommended the best solutions. Explained the process every step of the way (even to a novice like me). Wouldn't hesitate to recommend their services.
VISION was recommended to us through close friends. As soon as we began to deal with VISION we felt that they were looking for the right loan package/s for OUR circumstances. ( and not trying to direct us toward a lending institution that would attract the greatest commission for themselves). As we were purchasing an investment property we wanted our loans set up in a particular manner and VISION were great in finding an institution that accommodated our needs. The staff were knowledgeable, friendly and very keen to assist us at all times. They continually updated us with what was happening with our applications and would get back to us immediately when we asked for information or tasks to be performed. I would have no problem in recommending VISION to anybody looking to purchase property.
I have been trying to buy a house for many years and have had experience of speaking to a variety of advisers. Vision Finance were the ONLY company that kept in touch with me over approximately 4 years. They never pressurised me, merely keeping in touch to see how things were going. They have always been professional in their approach and as a result I recommended friends to them even though I wasn't in a position to buy a property. My friends came back with positive feedback too. A great company who build on a relationship rather than merely focussing on the $$$$$.
Approximate cost: $nil
Used Vision Finance for purchase of a new property. Vision were able to suggest a number of options and then take over the whole application process on my behalf.
Thanks for the feedback Mark! Yes, all the major banks (ANZ, Westpac, Commonwealth & nab) and even the wide variety of lenders & building societies that we work with struggle to provide a consistent level of service. We’re glad you appreciate our efforts to keep the process as smooth as possible!
We have been satisfied Vision customers for a number of years and all the people we have recommended them to have been equally happy, so when it was time to source loans for a new property we went straight to Vision Finance. Once again everything went smoothly and we have been very satisfied with the whole process.
Loan that had to be sourced within a tight deadline.
Having referred many people to VisionFinance it was great to experience their excellent service first-hand.
Vision Finance researched all the different loans and appropriate loan structures for me, gave advice on what would be best to suit our needs, processed all the paperwork, and kept me in the loop throughout the loan approval cycle.
Just settled on the 4th property that we have had financed through VISION Finance over the last 5 years. Service was superior, as has been our experience in all dealings with VISION. We presented (yet another) problem situation, they came up with a range of possible solutions and a well supported recommended course of action, which we subsequently and successfully implemented.
VISION staff are proactive, anticipate questions that you may have (or should have), and keep you well informed throughout the entire process.
Having dealt with a range of brokers and had direct dealings with the large lending institutions over the years, nothing compares to the ease that VISION makes the process...and importantly, they make sure that the solution is tailored to suit your own needs.
Approximate cost: $0
assistance with securing finance for home loan - liaising with bank for loan approval, and also with aconveyancer. I live in SA and they are based in Vic and all went well.
Approximate cost: $N/A