Word of Mouth Happy Customers Program

Great Australian reviewing platform! I see the stickers all over the place promoting WOMO and many of my clients have accounts with WOMO! In a place where trust and authenticity is vitally important, WOMO has it in the bag!

I had tarot reading at Heavens power Penrith . By Mary Youseff. You wont be
Disappointed. She is accurate genuine . And reasonable in price . I gave my husbund voucher he never had a reading before in his life . He enjoyed it so much. And some things she told him only he and I would know. She does runes , cards, coffee grain readings . Its also fun. Some things didn't happen . But 5 out of 5 did . Which is pretty good . She told my husbund your dad is worried about your ear . Now my husbund dad is passed over . So true my husbund has problem with ear . That's amazing .

I have recently joined Word of Mouth as a reviewer. I think I am correct in saying that each review earns you about 66c and adding a new business equals the same. I found that adding a new business is not always easy, as locating business contact details can sometimes be tricky. It depends on how well the business advertises. Word of Mouth staff have been helpful so far and I have found that communication with them has not been a problem. I am not sure if I will be able to earn too many more vouchers though, because when I have added the bulk of businesses I’ve used, I would have to use a new business at least one every 3 days to be able to receive a voucher without my points expiring in the 3 month period. The exception is that if the business is not already listed, you get points for adding it to Word of Mouth. In that case, you would need to list and review a new business approximately once a week to receive a $20 gift voucher within the 3 month period.

This brings customer service and quality to a whole new ball game. Being able to check buisness out grom other peoples opinions is great before going in. Great website with easy instructions and great little incentives program for your valued reviews. Thanks word of mouth.

I must say i like this program. having compared so many review based companies this is by the far the most affordable and recognizable. I look forward to the program expanding its features.

I love reading customer reviews on businesses and find the reviews affecting my purchase decisions. However I find the website a pain to use - most particularly the 'Find a Business' function - the 'Where' Box seldom works. I need to try 3-7 times to get the suburb/suburb list to work. Most of the time it tells me to enter a suburb, when I just have.

Approximate cost: $0

So quick to respond to emails & extremely friendly. My interaction with Marie, the Customer Happiness Advisor, was very pleasant. The incentives program is such a great bonus!

Always quick to respond if you have a query on your account they explain if you have made a mistake and how to fix it customer service is realy good

As a customer, I am so glad WOMO exists. Sometimes, I get to vent when an experience has been bad, but usually, I get to give feedback to stores that I love, and I know that I am supporting local businesses whilst getting rewarded for it.
It's important to spread the word of mouth!

I think that the Womo site is a fantastic idea and the rewards programme is a great incentive for people to submit reviews. I do think that the website does need updating as a the Refer a friend tab no longer works and some of the drop down categories need to be modified. All in all though a fantastic avenue for customers to research businesses.

This has fast become a favourite site of mine. What a great idea to be able to check out a business with real reviews before deciding if I want to use them. I am also loving the reward system - getting something decent for simply giving my honest opinion. Love it!!

I had written reviews for other sites but WOMO was the first to offer a reward system, where you could earn points.
I have contacted them a couple of times with minor issues and have been very happy with the quick response email and eventual resolution to my problem.
Just one Question - have you thought about allowing us to upload photos as part of our reviews? Would give a real advantage to helping people decide on certain things - as they say "a picture paints a thousand words".
Keep up the good effort!

Have had a great experience using WOMO to find businesses as I'm new to Mount Barker. Have found them to be spot on. Appreciate seeing other peoples experiences before I waste my money.

After being a part of the happy customers program for years I had stopped it for a period of time due to not working. I was called by your people to reinstate a few months ago. womo has not brought me any new bookings in the few years I have used the program. I have since cancelled my happy cutomers program membership both over the phone and via email on the 4th of march 2015 yet you are still taking payments and have not in fact cancelled my account. I have phone at least 8 times and no one ever calls me back. i have also emailed and tried contacting via the facebook page. Not happy with the service at all. Ironic that a 'word of mouth' website has such bad customer service?!

There is nothing more you can say but it works, job well done WOMO best marketing dollar we have ever spent.

Great way to keep track of your reviews. Definitely worth being a part of the Happy Customers Program. Staff are always happy to help.

Great sharing our positive experiences with others ! Love WOMO for my business and love using WOMO for my own needs too ! Thanks WOMO for opening my eyes to like minded businesses. We are only as good as our clients tell us we are ....

good program, great idea, informative and useful and rewards is some incentive to produce reviews...

I was simply going to say how much I enjoy the site and its usefulness - and I love the opportunity to have my say (plus get rewards) but I first scrolled down and see some reviewers complaining about adjustments to the rewards system. I guess I understand their frustrations but, as I did comment somewhere below, millions of people take the time and trouble to post reviews elsewhere with companies (such as Trip Advisor) who offer no rewards whatsoever. I have been lucky enough to have so far earned 2 x $20 Wish Cards over the space of 2 years. But that is only because we had two major shifts involving long road journeys and many stops in small towns. It was interesting for me to therefore compare all manner of businesses: cafes, pubs and hotels, and other businesses we had to use on our travels. Once we settle for a while (usually in a smallish town) my opportunity for reviewing swiftly runs out! But that's not the point, nor the aim of this site. As and when I do frequent a business or shop I will review it - and fully expect that any points earned will expire before I can redeem them. I think the Rewards system was far too generous at first and possibly "inspired" a few people to abuse the system. I suspect a few still aim to do that but I think perhaps the task of submitting enough "slapdash" and perhaps "false" reviews within the space of 3 months may be beyond them. That said, I think WOMO is as clever as can be in weeding out the Reward-Chasers! And now, I'd like to say the staff are brilliant when it comes to responding to emails and my daft questions and queries! Just one thing: I received my Wish Card yesterday with a letter saying a bumper sticker was enclosed. It wasn't!

I found this site a few months ago when looking for a dentist in my area and has since joined myself. So far WOMO has provided the opportunity via your member's review for me to find and utilize new small businesses in the Sydney area. It is so difficult to pick a business from the yellow pages so being able to read someone's personal account of their experience is invaluable. I have recently been adding my own experiences to WOMO through reviews and hope this helps the good businesses stay in business.

Approximate cost: $0

I have been with the WOMO Happy Customer Program for around 3 years now. The staff are fantastic, friendly and always around to answer any questions I may have. WOMO has helped my business BOX EM UP packing boxes for sale Brisbane to grow with helping getting my review on show to potential customers. This is a trusted site where you can also place or see reviews on other business.

As I myself have used womo happy customers to help support other local business in the area as well. Like mechanics or website designers. Place to eat at etc. If you are a business make sure you check out womo and see if they are right for you.

As WOMO grows your business and customers will grow with it.

Thanks Roxann Coffey
BOX EM UP
Packing Boxes for Sale Brisbane, Moving Boxes Brisbane, Storage Boxes & Packing Supplies

Well well well... what can i say?!?!? WOW WOMO!!!

My business icu2 provides an end to end service for the development, branding and marketing of small-medium businesses online (in short we create profitable online businesses through a variety of online marketing channels). With this in mind, we are well aware that there are one million and one ways to waste money online, so we always look at every dollar we invest very analytically in terms of Return on Investment (ROI).

Well, I have to say that I was a little sceptical of how much value WOMO would really present... all I needed was a simple system to capture customer feedback, that's all. I did not expect any new work to come from it... HOW WRONG I WAS!

Simply put, WOMO works. We have generated enough work in the last month alone, to justify advertising on MOMO for the next 2 years (thats a 10-fold return on investment for the entire year in only one month!!! Thats just out of this world!)

You simply cant go past WOMO to qualify your most valuable prospects with referrals from actual clients.

As a result, we will most certainly be looking at strengthening our relationship with WOMO and looking at offering their service to our best clients.

I couldn't be happier. Thank you WOMO!

Dom Dedic
Business Development Manager
icu2
<a href="http://www.icu2.com.au">http://www.icu2.com.au</a>

PS Don't forget to check out our WOMO page and reviews at:
<a href="http://www.womo.com.au/reviews/ICU2-Web-Design-and-Development-Melbourne/">http://www.womo.com.au/reviews/ICU2-Web-Design-and-Development-Melbourne/</a>

I am extremely disappointed in this site now! I was going out of my way to review business as I saw it as a great way to let people know about good businesses and now they have made it more difficult to get rewarded by making the minimum points higher to get a voucher and making the points expire after only 3 months!!! Who does this????? No other rewards site does this - really, really disappointed. I will make sure I tell everyone that I know not to bother in future with this site as you will NEVER get enough points to get a reward. Pretty much a waste of time.

WOMO gives business owners a marvellous tool to give them a unique insight into what their customers are thinking. It is often hard to ask customers about their level of satisfaction in your business but WOMO makes it easy.

Approximate cost: $49/month

I logged into WOMO today and was about to write a review, but noticed my points had depreciated by 820 due to an expiry period of 3 months. I'm a member of a number of reward programs on the internet and this is the first site that has done this. WOMO have also made it more difficult to gain a $20 wish card by upping the points from 2000 to 3000. All in all, very disappointed for Christmas.

Approximate cost: $8.20

WOMO is very customer orientated and are very quick to help when asked. They are a shining example of how a good business should be run and of how customers should be treated.

The rewards were great at first, but since making the $20 vouchers 3000 points it has taken longer to redeem my points. I was surprised to see that they had deducted 1550 points 2 days ago because these points were 3 months old. I was on 2980 points, and I was about to redeem a voucher. I am so disappointed that I missed out by one day. Now it will take longer for me to redeem. I will have to go with the Itunes card if I can catch up with the deducted points.

I use word of mouth to review my local businesses and to read reviews for local business also I find it very use full and rewarding too any problems i have had have been sorted imedietly after i emailed them. I'm addicted and satisfied with using this site and would recommend it to anyone or any business wishing to use it.

I love word of mouth online! This site is wicked, not only does it help small businesses but the people who review these businesses get very well rewarded! Keep uo the great work

I love word of mouth online. Its great to help local buisnesses and im so happy we get vouchers because im going to use them to get my daughters there Christmas presents. Thank you so much WOMO for helping people put