8:00am - 6:00pm
8:00am - 6:00pm
8:00am - 6:00pm
8:00am - 6:00pm
8:00am - 6:00pm
8:00am - 4:00pm
Closed
Closed
Punctual and professional Very good service, will definitely use their service again in the future...
Great team moved me form my Vaucluse home.
Very professional and friendly service
Highly recommended
Danny and Sam worked very hard until late on Saturday afternoon. Great team, highly recommend.
Props To My Team
Youseff The Great
Big T Tony
The Iran Connection , ThankYoU Gents for your Supreme Service
Thankyou also for making it possible to Ride with you both as well
Very much appreciated
Friendship
Gerald Ward
Approximate cost: $382
Fantastic service from my initial enquiry. My removalists were professional, friendly and worked at an incredible pace the whole way through. Would gladly recommend Zoom Removals for those seeking peace of mind during a move
We booked Zoom to help us move from Sydney to Victoria at the end of last year. We paid the deposit and visited their office to pick up the free boxes they provide about a month before our moving date. Our move was scheduled for the morning of Wednesday 20th of December. On the Monday before the move Zoom rang us and told us that they would let us know on the Tuesday what time the removalists would be there on the Wednesday. Later that Monday Zoom rang us and told us that they would no longer be able to do our move. Apparently we were booked in a move with a number of other customers and one of the had cancelled and it was no longer worth there while continuing with the move. This meant that they simply cancelled the move for ourselves and at least 3 other groups of customers who were booked on this move at the last minute. The lady we spoke to from Zoom argued that it was not there responsibility to do the move even though we had paid the deposit. I spoke with her for quite a while on the phone arguing our case as I thought it was there responsibility to do the move as we had paid the deposit and it was cancelled with such short notice it would be impossible to find another removalist (it was also right before Christmas). I was told by this lady that she would contact us on the Tuesday and she would help find someone to do the the move. We never heard form her agin. They did return the deposit that we paid, however I would avoid using Zoom at all costs. If they are willing to treat their customers like this I definitely which such an important job. They might be cheap but definitely unreliable. have uploaded our proof of purchase and correspondence with Zoom to this review site as evidence.
Approximate cost: $2000
Dear Kevin, thank you for taking the time to submit your feedback. We regret that you we did not meet your expectations on this occasion. I would like to respectfully clarify that we advise all of our interstate clients that when booking on the backload option the dates are subject to change so flexibility is essential. In your instance you were unable to change your move date. We offered you the option of your own truck and crew (direct move without a backload) but you declined this and we provided you with a full refund of your deposit. Unfortunately we were unable to find an agent who was able to complete the move on your desired move date despite all efforts made. Thank you again for your feedback, if you wish to discuss your experience with our management team further, please feel free to contact us on 1300 157 448 or [email protected]
Used Zoom Contractors to move 1 suburb. They turned up 4 hours late and it took them 6.5 hours to move a 1 bedroom unit. Cost me a fortune and I ended up with a broken washing machine, broken fridge, broken microwave and 3 smashed glasses. They refused to pay and they never offered me insurance. They refused to negotiate with Fair Trading and it goes to the Tribunal soon! Wish me luck!
Zoom Removals moved my 5bedroom home on the weekend and couldnt be happier!
they were fast reliable and very efficent despite the heat.
this is one company i will definately recommend for anyone needing to move their things.
thank you zoom i highly appreciate the men that came out and worked hard.
Great service, Very hapy customer :)
Approximate cost: $100
These guys were absolutely brilliant.. I am definitely using them again for any moving requirements. Very professional and efficient. They also took very good care of my goods to ensure that they would not be damaged. Didn't charge a fortune for their service either. I found out about these guys by word of mouth and have no issue in recommending them to anyone as well.
Approximate cost: $80
I just wanted to write in regards to our recent move using Zoom Removals. We had the pleasure of having two lovely boys move our house last Friday 20th August; Persie and Yannick. We were so impressed with their professionalism. They went above and beyond their call of duty and nothing was a problem. They worked tirelessly the whole entire day and took great care with each and everything they moved. They were friendly, fast, efficient and an absolute pleasure to have around for the day, to the point where they felt like two extra family members! They were polite and they helped us move extra items ready for trash removal. We offered them lunch and drinks and they humbly refused as they didnt want to appear to offend us , but of course we fed them anyway. I would highly recommend them to anyone and will certainly be hiring them if we move our house in the future. They are both a major credit to your company and they made what could have been an extremely stressful, wearing day a joy! Please send this feedback to their Managers. They were worth every single cent and more! I will be sending an email to all staff that works at my work, 2GB Radio, including our Broadcasters Alan Jones & Ray Hadley and any of our Clients to use them if they are moving house in future. Thanks Zoom
Approximate cost: $44
What fabulous feedback, I will definitely be calling Zoom when I move in the next few months.
3hrs late, had no idea who they were sending; couldnt contact any of their drivers to find out how long they would be. But on the upside I was informed about the delay (when I called...). Other than the hiccup with the arrival the 2 guys were very nice & well mannered - they weren't as careful with boxes as maybe I would have liked but they were careful enough (I had NOTHING broken - everything was fine when we unpacked. They also took care not to damage any of the walls in the old or the new. I was there watching the whole time (& I had the owners of the old place watching too...bit of overkill but they are nosey!). They had my small unit packed in just over an hr & had it all unloaded into the new place in a fraction over 3 hrs. There were a fair few stairs in both the old and the new but they didn't complain.
I was worried when they were very late - as i'd then gone and read some reviews, but i was pleasantly surprised that it turned out fine. $280 for the 3 hrs and 2 men was excellent.
Approximate cost: $80
We were looked after promptly when we needed a removalist at short notice as our other one cancelled. The quote was comparable with most others and the care taken with our belongings was great - if they want to bubble wrap or plastic wrap things though, make sure you're sure, as this cost adds up. good workers though.