Charged almost $1000 to service my Landcruiser, when I checked, they had not cleaned the battery terminals, had not checked the brake lines/hoses, had not greased the driveshaft universal joints, had not checked the driveshaft bolt tensions, yet had ticked all these items off the checklist. I don’t know what else they had charged me for and had not done. When challenged the salesman apologised (basically he had no option but to apologise, as he had been caught out) and offered to fix the things that had been missed (that I had already paid for). As a “sweetener” he offered to change my front diff oil. Won’t be back, be warned.

Approximate cost: $1000