Dr Djumas is the BEST!!! He is great at making those awkward conversations and appointments light hearted and suddenly you don't feel so nervous anymore. He is also great with the kids! He does have a tendancy to rush his appointments but I've never walked out of there feeling like I didn't get the proper treatment or care that I needed.
I have always found the receptionists pretty frosty on the phone and in person. Never seen a smile or friendly comment from any of them. They usually say as few words as possible. As a medical receptionist myself I don't really understand how you can't smile and have a bit of a laugh or conversation with the patients or at least say "thankyou" or "hello". I put up with the cold reception though because I find the care is better than other local doctors.