Reviews by robp17

This review is for Pascoe's Gas And Water, Morley WA

verified email - 18 Feb 2020

PLEASE BEWARE AND DO NOT USE. MONEY UP FRONT SCAMMERS THAT HIT YOU AFTER FOR EXTRA COSTS. They came out on the old 'free quote' trick. Quoted a 'burst pipe package' of $990 and told us that's the drive-away no more to pay job price. Insisted on full payment in advance and booked the job. Supervisor then turns up before the job is commenced and starts writing up another invoice for $$$$$ EXTRA dollars (all the while trying the full on car salesman pitch for re-routing our entire pipe network) even though the original 'package' never mentioned any extras. When he was questioned on the original invoice job description he started to backtrack and stated he would need to speak with the boss. After the employee writing up the original quote called back and intimated he got side tracked and didn't explain the 'hidden extras' scam when he quoted the job, his 'boss' would only agree to returning $700. They refused to negotiate any further about the amount and kept $290. He said the return would be sorted in minutes but then they dragged their heels. They took the money within seconds mind you! Just wish now we read their reviews before using them. Never again and will warn others not to use. They are not interested in small jobs and use the foot in the door to scam you into a massive job. It's basically cost us $290 to have this experience.

Approximate cost: $990