Reviews by rogerh857

This review is for Adelaide Metro, Adelaide SA

verified email - 01 Feb 2023

I was leisurely walking through the Belair Railway Station precinct on my way home from the Belair National Park during last year when I was assaulted by a Transport Department volunteer station maintenance worker. I immediately reported the incident to both SAPOL as well as DIT however this obviously fell on deaf ears since the aggressor still works there. A significant concern indeed regarding the safety of station patrons given this secluded precinct !

This review is for Health Partners, Adelaide SA

verified email - 19 Oct 2021

Consider carefully before joining Health Partners ! Firstly they have no dental facility convenient to residents in the eastern suburbs and hills regions. As a Mitcham Hills resident, I have the option of either their City or deep south Morphett Vale dental clinics, neither of which are convenient, particularly for an elderly member ! Secondly their member service is appalling. As an example, I phoned on 19/08/21 to make an appointment to see my dentist at the Morphett Vale clinic. The earliest date available was 18/10 at 11am. At 9am on that day when I was ready to go, I received a phonecall advising that my dentist wasn’t in and consequently another appointment had to be made. I was placed on the end of the appointments queue and informed that his next available time was the end of November. When I strongly complained, the staff member managed to find me a time on 17/11. This is 3 months after my original appointment contact ! It is totally unfair and indeed poor business practice for members to be placed at the end of the appointments queue through no fault of their own. Particularly when it comes to dental checkups which can result in serious consequences if not treated as a priority service ! Health Partners really do need to get their act together and show far more responsibility and consideration toward their members.