Reviews by sarahh279

This review is for Wild Toast, Kew VIC

verified email - 25 Oct 2015

My partner and I went there spontaneously for lunch and we were so delightfully surprised! This gorgeously styled cafe offers an excellent menu for all foodie types. The food was amazing, and smoothies were lovely too.
The owner even came out to personally welcome us and had a friendly chat!
They don't make Cafes quite like this anymore. Quaint, personable, friendly and great food. What's not to love?! :)

This review is for Love Those Lashes, Kew VIC

verified email - 25 Oct 2015

If I could give those place 0 stars I would. Unprofessional, rude and do not care about their customers at all.
I went there after hearing some good reviews, but my experience was something of a horror story.
The young girl that was doing my refill eyelashes managed to rip out an old eyelash and felt like searing hot pain in my eyeball. I yelped out and when I opened my eyes, they were so sore to open. The staff complimented my eyelashes and when I got home I was shocked to find my sore eye was completely blood shot and raging red.
The next day I slept all day as it was too painful to open.
The 3rd day I called to explain what happened and all I got was an unempathetic, awkward woman on the phone who basically told me to get eye drops and that it was just a reaction. And that she would find out "both sides". Uh what?! I was the one with the excruciating blood shot eye!
I went to the doctors on the 4th day and he told me I had a severe eye infection and prescribed me antiobiotic eye drops. I paid $60 for the refills and $70 for my doctors bill. Disgusted with this "business",I decided to send an email and ask for my money back. The staff member who replied was just like the other staff, was umempathetic and rude in her email. She even had the audacity to blame ME for my infected eye, that I must have "irritated it myself". These people are a joke to beauty industry and treat their customers like a wallet and that's it. I went there and spent $60 for an infected eye and a doctors bill on top. No refund, no empathy. No self respecting company should ever treat people this way.
Do yourself a favour and look elsewhere. There's a lot kinder and more professional people elsewhere.

Approximate cost: $60