I visited Lollipops Springfield today expecting to have a fun day with my daughter. It looked clean, very small however &we could not get a table - however that is understandable this time of year.We waited well over an hour after ordering for a coffee, milkshake & some chicken nuggets & then my daughter wanted to have a ride on the teacups. The sign said the ride would be on at 12 midday so we waited however after 25 mins the ride had still not opened. A lady enquired if the ride would go ahead soon &the girl assured us it would. We continued to wait with many other people, many left as they got sick of waiting but my daughter had never been on that ride and she was very excited. They kept saying a few minutes, a few minutes, every time someone asked- and asured us they were coming to open the ride any minute. I was ready to walk away but my daughter really wanted to have a turn on the teacups ride & the girl assured us she was opening it and to keep waiting. I thought I have invested so much time waiting and if I stop they will start the ride as soon as I step out of the line and she will miss out. After 50 mins a lady with 3 children complained to the Manager as her children were crying waiting for the ride - we all wanted to complain and I was glad when she did- unfortunately they said they were too busy to offer the ride despite continually telling us the ride would be definitely be on in a few minutes. 1 hour standing waiting for nothing. My daughter was heartbroken as she had never been on the ride before and was really excited about it. We never got our ride and left shortly after. I understand that they were busy but they should not have kept telling everyone the ride would go ahead and then disappointed all the children. They were short staffed and it was not a happy experience!

Approximate cost: $15.00