Reviews by shivamp

This review is for Burbank, Altona VIC

22 Jan 2020

1. How well managed was your build?
ANS: No communication bottom up during pre-construction, colors advise was not thorough which cost us money. Overall just average

2. How was the workmanship and build quality of your property?
ANS: Again can't give more stars for this, since I am not getting what I paid for.

3. If you had any issues pre, post, or during construction, how satisfied are you with how the company handled them?
ANS:

1. Lots of pre-construction issues - mostly communication issues
2. Some issues occurred during construction -

- Wrong door installed,
- Chosen contrast bricks not available and had to choose another brick unwillingly,
- Butler pantry items missed out, had to choose from the options provided - don't appreciate this
- Building permit had to be reissued due to structural non compliance
- They tell you everything on compliance, text book scripts and how they operate, but don't tell you anything on hidden charges, if you make any changes!!! - not happy

3. Final product is yet to be delivered, so no comments yet!!!

In a summary, don't go with burbank if you believe in systematic and pragmatic building approach with integrity & transparency.

If you can spend bit more, I would recommend to go with Carlisle, Simmonds or Metricon to get what you agreed/paid for. It will be better to get info on quality and cost upfront than later. I don't recommend Burbank to any of my friends.

Thank you.