Had an arrogant technician with a poor attitude assess our washing machine and abruptly advised that a part was required and that we get a call the next day. A few days later no response from Marlow so we called and were advised that it is unlikley that a part could be sourced due to the age of the machine. Called in someone else who identified that the issue was simply a faulty fuse which took 5 mins to replace. Have used Marlow before without issue but looks like they have lost the plot now.

Approximate cost: $145