Hi I originally booked a week in advance to have our rubbish removed and over the phone I told the guy we had multiple bags of household rubbish, boxes, a bed base a couch and a set of drawers. I asked how much it would cost and he said between $150-$300 we will have to see when we get there. Then the day before they were expected to come I needed to add a couple more items including a washing machine & small entertainment unit. He said that would be fine and of course I expected that might take the total up to maybe $500-$800 considering what he said the original amount would cost. Then on the day they were supposed to come, they never turned up. We waited around for the whole day and called multiple times. Finally today they arrived and completely robbed us. Thousands of dollars charged, they wouldn’t give us an accurate quote before loading the truck even having seen all of the items so you’re basically forced into paying what they ask. It’s an absolute joke that it has cost thousands of dollars to remove abit of rubbish from our house and they’ve even left some behind. Absolutely livid at this service. It has cost us less to move all of our furniture interstate then it did for them to move some rubbish down the road to a dumpster. Absolute joke, there’s nothing “heaps cheap” about them other then there service.

Terrible customer service! Their site is full of lies. They say they deliver with reputable delivery companies that are listed on their site but then deliver with completely unknown companies. I ordered from them because I needed my child’s new bed ASAP and they promise fast delivery. It took over 5 days just to leave the warehouse and when I emailed to ask for a refund they were completely sneaky and rude.

Approximate cost: $278