Simone makes the experience enjoyable. Which sounds strange because IPL is painful. Stripping down to being naked in front of anyone can be uncomfortable but it's not even an issue to her and so you feel like it is not an issue. She's considerate, knowledgeable, calming,professional, talented,funny, kind and great to converse with and honestly makes me want to go back to get zapped (IPL) just to talk to her. She's the best IPL professional I have experienced. In regards to Hair No More the business it is a sanitary, clean, easy going environment.