Very helpful in selecting my purchase. Very patient and showed me numerous items. Pricing was very competitive.

Requested a quote for supply of electricity which I had to wait almost 2 weeks to receive.
On reading the contract I realised that there was a preferred requirement for monthly billing which required an estimate of electricity usage 2 months in every 3. This was not revealed in the sales phone call nor the Explicit Informed Consent recording.

I recently suffered hailstone damage to my home and called RACV (my insurer) to inquire about coverage under my insurance policy.
They were easy to deal with, very prompt to assess and approve my claim - and all that without having to fill out any forms nor haggle about work that was covered under my policy.

I have tried a number of different forms of treatment for severe tension in my back, shoulders & neck, and John (the masseur) is the only one who can provide relief.
He provides an excellent service at reasonable price and is very obliging with appointment times.

Poor quality of customer service. Insisting all signatories of a business account present themselves together at branch so as to action changes required to accounts.
This insistence on attending in person differs to directions I was given over the phone to write a letter and have it signed by the relevant account signatories.

Very helpful with technical information. More than happy to check product in stock to verify questions I had on the product. Unbiased information provided.
One of the best customer service experiences I have had.

Very helpful technical assistance in making decision on product to buy. well priced and always prepared to consider a discount. Very knowledgable salespeople and I feel that I can trust them.

Prompt delivery service, product accurately advertised and well priced. Easy to deal with and kept me well informed of progress of my order.