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Word of Mouth cleaners in Altona receive an average rating of 4.5 based off 64 reviews.
"Very good job, lots of small details done. Would definitely recommend "
"Love the way Kendra works. I love coming home after she has been, it just looks fantastic. She is quite open and..."
"Ivy Clean is amazing! They are really efficient at what they do and understand they juggle of work and family and..."
"Friendly,reliable and trustworthy. "
"I used Home Cleaning Melbourne to steam clean carpets after moving from a rental property. They were easy to deal..."
"Excellent job,turned up on time I really appreciate that. And i hope to see you agin Reza "
"If you’re relocating into age care or downsizing your living arrangements, CleanUps offers you a complete service to..."
"used this company for end of lease cleaning and did not dissappoint. I got my full bond back. The cleaner listened to..."
"Recently I had some plumbing upgraded, the price was very good, the workmen arrived on time, were very professional..."
Showing 20 of 25 businesses
In total, 527 jobs have recently been posted for cleaners on the Word of Mouth jobs marketplace. Across Word of Mouth, the average quote response time for cleaners is 52.6 hours. Quotes sent back through the marketplace average $279 for a fixed-price job, and $59.10 an hour where the work is quoted hourly. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
1 cleaner has submitted licence details, which our support team has manually verified. These were accurate at the time of submission, but we recommend checking official registers to confirm they continue to remain valid before hiring any business.
Market Intelligence
Data-driven insights based on 64 customer reviews collected between 2012 and 2024, ABS Census data
Altona is one of the more affordable areas for cleaners — 70% below the Victorian average. 25 cleaners service the area with 64 customer reviews.
Cleaners in Altona tend to be busiest in December and quietest in January according to review data — booking during the quieter stretch often means more choice.
In Altona, cleaner bookings cluster in December — driven by end-of-lease turnover in the rental market. Expect 2–3 weeks of lead time during that peak.
Breaking down the ratings: service leads at 3.0/5, quality lags at 1.0/5 — worth getting multiple quotes before committing. Over the 2012–2024 window, cleaner ratings in Altona have dropped from 4.6/5 to 4.0/5 — a signal to weight recent reviews more heavily than older ones. The review base for cleaners in Altona goes back to 2012 and now stands at 64 — a pace of roughly 6.4 new reviews per year.
Based on customer-reported pricing on Word of Mouth, prices have risen 267% since 2012 (from $30 to $110 median), averaging 53.4% per year.
Based on 64 customer reviews collected on Word of Mouth between 2012–2024, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2012 | 5 | 5.0 | $30 |
| 2013 | 13 | 4.2 | $34 |
| 2014 | 10 | 4.8 | $39 |
| 2015 | 8 | 4.4 | $50 |
| 2016 | 7 | 4.4 | $75 |
| 2017 | 8 | 4.9 | $110 |
| 2020 | 4 | 5.0 | no prices reported |
| 2021 | 5 | 5.0 | no prices reported |
| 2022 | 3 | 4.0 | no prices reported |
| 2024 | 1 | 1.0 | no prices reported |
Based on Word of Mouth reviews 2012–2024
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Altona is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Based on historical review patterns on Word of Mouth, cleaner demand in Altona tends to peak in December and is quietest in January. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Altona has 64 cleaner reviews on Word of Mouth. Charis Home Cleaning (2021) and Sonic Cleaning (2017) have earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in Altona have an average rating of 4.5 out of 5 stars, based on 64 customer reviews on Word of Mouth. This is below the Victorian average of 4.64 stars.
In Altona, cleaner bookings cluster in December — driven by end-of-lease turnover in the rental market. Expect 2–3 weeks of lead time during that peak. For context, ABS Census 2021 data shows Altona has 61% of dwellings are standalone houses, a median age of 42, a median household income of $1,826/week.
