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Word of Mouth cleaners in Richmond receive an average rating of 4.6 based off 875 reviews.
"Hi all i used charis home cleaning to clean my 3 bedroom 2 bathroom home Maria was amazing cleaned the house well..."
"Would highly recommend Mum & Me cleaning! My apartment was in an even better condition than when I first moved into..."
"We are moving home and have arranged for both move in and move out cleaning. Mimmo has been incredibly responsive and..."
"Sam and the team were so fantastic. Professional, quick to respond and did a really thorough job. He also did it with..."
"Harman & Lucky Was very pleased with there work excellent job well done thank you ."
"Brooke was amazing organising staff for my recent party. The staff were incredible. They plated, served and cleaned..."
"We are astounded at the improvement to the appearance of our downstairs carpets and didn't realise how dirty they..."
"Laszlo Rakovits is the very best you can get!! Very warm, genuine, AND did the best job. A small cost for a great..."
"we had these cleaner over to vacate clean our brunswick house and they did a great job and we got our full bond..."
"The team did a great job and even went the extra mile to clean things we did not ask to be cleaned! I was extremely..."
"Jaabir is hard working, cheerful and helpful. Always does a wonderful job and willing to take on any extra tasks...."
"I have to say a big thank you to Tidying. Your customer service is very good for a cleaning company. Very..."
"Spiffy clean Team is very professional. I was impressed with office cleaning, professionalism and quality of their..."
"I recently had a end of lease clean done with Bright End of lease cleaning. Both Harry and Sam gave us an fantastic &..."
"This is the second time I have used A.Absolut floors and he (Chris) is even better than the first time. He has been..."
"After selling my house, I used Maid 4 U Cleaning Services to clean my house in preparation for settlement. I am..."
"Good job at an affordable price thanks guys happy to recommend Allpro Cleaning service and would use your service..."
"The cleaners are very punctual. On occasions there could be a language barrier but has always been overcome. They are..."
"Melbourne house cleaners did a post renovation clean for us and did an amazing job. They restored the carpets to as..."
"Only had one room done for a carpet clean after moving out of rental. Am happy with the work that was done and the..."
"This is the first time I used Melbourne Spotless Cleaning. All I wanted is to get our house clean.They did a great..."
"Absolutely lovely men; reliable trustworthy and he worked very very hard. Wonderful job done - all my bond back! The..."
"Adams Crazy Cleaning brothers are the best, with their Excellent service, Top Quality work, On time and Very..."
"Justyn was punctual, respectful of my home, understated yet excellent at his job. "
"Our home was badly in need of some cleaning and I contacted Go Ahead Cleaners. We initially hired them to do a..."
Showing 20 of 25 businesses
In total, 527 jobs have recently been posted for cleaners on the Word of Mouth jobs marketplace. Across Word of Mouth, the average quote response time for cleaners is 52.6 hours. Quotes sent back through the marketplace average $279 for a fixed-price job, and $59.10 an hour where the work is quoted hourly. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
1 cleaner has submitted licence details, which our support team has manually verified. These were accurate at the time of submission, but we recommend checking official registers to confirm they continue to remain valid before hiring any business.
Market Intelligence
Data-driven insights based on 875 customer reviews collected between 2007 and 2025, ABS Census data
Richmond has an unusually strong field of cleaners — 17 of the 25 servicing the area have earned a recent Word of Mouth Service Award (68% award rate), with 875 customer reviews and an average rating of 4.6 stars.
In a younger-skewing suburb like Richmond (median age 34), cleaner reviews accumulate 644% faster than the Victorian average — ratings here reflect a more recent, more engaged customer base.
Pricing data from customer reviews suggests cleaners in Richmond charge a median of $385, with the typical range at $350–$490 — 12% above the Victorian average. Nearby: Abbotsford ($359), East Melbourne ($353), Fitzroy ($398). Prices have risen 1528% since 2007 (from $25 to $407 median), averaging 89.9% per year. Three in four reviewed jobs come in at or below $490 — a useful sanity-check number when comparing quotes.
Cleaners in Richmond tend to be busiest in November and quietest in February according to review data — booking during the quieter stretch often means more choice.
Richmond sees 46.1 new cleaner reviews a year — 644% above the Victorian average, a larger recent sample than comparable suburbs in the state.
Based on 875 customer reviews collected on Word of Mouth between 2007–2025, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2007 | 1 | 4.0 | $25 |
| 2008 | 2 | 3.0 | $44 |
| 2009 | 5 | 4.4 | $27 |
| 2010 | 15 | 3.6 | $27 |
| 2011 | 34 | 4.5 | $25 |
| 2012 | 28 | 4.5 | $30 |
| 2013 | 35 | 4.8 | $38 |
| 2014 | 29 | 4.5 | $30 |
| 2015 | 38 | 4.5 | $98 |
| 2016 | 37 | 4.6 | $120 |
| 2017 | 138 | 4.8 | $280 |
| 2018 | 119 | 4.9 | $345 |
| 2019 | 98 | 4.8 | $310 |
| 2020 | 159 | 4.6 | $300 |
| 2021 | 39 | 4.2 | $361 |
| 2022 | 27 | 3.6 | $355 |
| 2023 | 18 | 2.3 | $368 |
| 2024 | 46 | 4.4 | $407 |
| 2025 | 7 | 5.0 | no prices reported |
Based on Word of Mouth reviews 2007–2025
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Richmond is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Based on customer-reported pricing on Word of Mouth, cleaners in Richmond typically charge between $350 and $490. This is 12% above the Victorian average.
Based on historical review patterns on Word of Mouth, cleaner demand in Richmond tends to peak in November and is quietest in February. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Richmond has 875 cleaner reviews on Word of Mouth. Lisa's Staffing Solutions (2025), Calibre Cleaning (2024) and Charis Home Cleaning (2021) have earned a Word of Mouth Service Award (plus 14 other local award winners) — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in Richmond have an average rating of 4.6 out of 5 stars, based on 875 customer reviews on Word of Mouth. This is below the national average of 4.72 stars.
In a younger-skewing suburb like Richmond (median age 34), cleaner reviews accumulate 644% faster than the Victorian average — ratings here reflect a more recent, more engaged customer base. For context, ABS Census 2021 data shows Richmond has apartments make up 53% of housing, a median age of 34, a median household income of $2,245/week.
