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Word of Mouth cleaners in Richmond receive an average rating of 4.6 based off 875 reviews.
"We loved the service. Planning to take a fortnightly routine with your service."
"Great service and highly recommend. We were so happy with the job A+ "
"Great professional service, did a bond clean with carpet steaming and had no issues. Received full bond back."
"Hello Sam, We were really pleased with the cleaning job Happy did. She is a lovely person and very thorough. She..."
"Rahul & Pooja were fantastic and very professional. I would recommend them."
"We booked a last minute babysitter for our Christmas party, as the sitter we had booked privately cancelled. Brooke..."
"We have been using this service for about 8 months now and have never been disappointed."
"Have used cleaners over the years through various channels, some ok, some terrible. I am with Absolute Domestics now..."
"we had these cleaner over to vacate clean our brunswick house and they did a great job and we got our full bond..."
"Very pleased with quality & performance of same cleaning crew & that they listened to our feedback & great attention..."
"Absolutely perfect clean, much better than could have ever expected!"
"We were happy with Tidying cleaning service at our place. Their customer service team were great as I even got..."
"Marvelous service. A great cleaner and great customer service. one of the best office cleaning service in Melbourne."
"I am very happy to thanks bright end of lease guys who clean my property in Melbourne. As due to covid restriction I..."
"This is the second time I have used A.Absolut floors and he (Chris) is even better than the first time. He has been..."
"On time, courteous, all areas extremely well cleaned. great competitive price would highly recommend to everyone"
"Good job guys would highly recommend have used Allpro Cleaning Service before and would happily use your service again."
"I've found the service useful and accommodating to my changes to the schedule. Customer service has been very..."
"Melbourne house cleaners did a post renovation clean for us and did an amazing job. They restored the carpets to as..."
"Jerard has done a wonderful job. Thank you so much for all your hard work. And wish to have our windows done each..."
"It's hard to find a cleaner to do a proper deep cleaning on bathrooms and kitchens. However based on one of my..."
"Last week I had a end of lease clean done.My real estate agent recommended them to me and I see why. Both Harry did..."
"adams crazy cleaning is doing very good job,price is good,they cleaned my carpet and tiles iam soo happy about the..."
"Justin was professional, reliable very affordable and did an amazing job on our windows. "
"This is the second time I used these cleaners. Both times - no delays, prompt and professional service + friendly..."
Showing 20 of 25 businesses
In total, 527 jobs have recently been posted for cleaners on the Word of Mouth jobs marketplace. Across Word of Mouth, the average quote response time for cleaners is 52.6 hours. Quotes sent back through the marketplace average $279 for a fixed-price job, and $59.10 an hour where the work is quoted hourly. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
1 cleaner has submitted licence details, which our support team has manually verified. These were accurate at the time of submission, but we recommend checking official registers to confirm they continue to remain valid before hiring any business.
Market Intelligence
Data-driven insights based on 875 customer reviews collected between 2007 and 2025, ABS Census data
Richmond has an unusually strong field of cleaners — 17 of the 25 servicing the area have earned a recent Word of Mouth Service Award (68% award rate), with 875 customer reviews and an average rating of 4.6 stars.
In a younger-skewing suburb like Richmond (median age 34), cleaner reviews accumulate 644% faster than the Victorian average — ratings here reflect a more recent, more engaged customer base.
Pricing data from customer reviews suggests cleaners in Richmond charge a median of $385, with the typical range at $350–$490 — 12% above the Victorian average. Nearby: Abbotsford ($359), East Melbourne ($353), Fitzroy ($398). Prices have risen 1528% since 2007 (from $25 to $407 median), averaging 89.9% per year. Three in four reviewed jobs come in at or below $490 — a useful sanity-check number when comparing quotes.
Cleaners in Richmond tend to be busiest in November and quietest in February according to review data — booking during the quieter stretch often means more choice.
Richmond sees 46.1 new cleaner reviews a year — 644% above the Victorian average, a larger recent sample than comparable suburbs in the state.
Based on 875 customer reviews collected on Word of Mouth between 2007–2025, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2007 | 1 | 4.0 | $25 |
| 2008 | 2 | 3.0 | $44 |
| 2009 | 5 | 4.4 | $27 |
| 2010 | 15 | 3.6 | $27 |
| 2011 | 34 | 4.5 | $25 |
| 2012 | 28 | 4.5 | $30 |
| 2013 | 35 | 4.8 | $38 |
| 2014 | 29 | 4.5 | $30 |
| 2015 | 38 | 4.5 | $98 |
| 2016 | 37 | 4.6 | $120 |
| 2017 | 138 | 4.8 | $280 |
| 2018 | 119 | 4.9 | $345 |
| 2019 | 98 | 4.8 | $310 |
| 2020 | 159 | 4.6 | $300 |
| 2021 | 39 | 4.2 | $361 |
| 2022 | 27 | 3.6 | $355 |
| 2023 | 18 | 2.3 | $368 |
| 2024 | 46 | 4.4 | $407 |
| 2025 | 7 | 5.0 | no prices reported |
Based on Word of Mouth reviews 2007–2025
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Richmond is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Based on customer-reported pricing on Word of Mouth, cleaners in Richmond typically charge between $350 and $490. This is 12% above the Victorian average.
Based on historical review patterns on Word of Mouth, cleaner demand in Richmond tends to peak in November and is quietest in February. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Richmond has 875 cleaner reviews on Word of Mouth. Lisa's Staffing Solutions (2025), Calibre Cleaning (2024) and Charis Home Cleaning (2021) have earned a Word of Mouth Service Award (plus 14 other local award winners) — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in Richmond have an average rating of 4.6 out of 5 stars, based on 875 customer reviews on Word of Mouth. This is below the national average of 4.72 stars.
In a younger-skewing suburb like Richmond (median age 34), cleaner reviews accumulate 644% faster than the Victorian average — ratings here reflect a more recent, more engaged customer base. For context, ABS Census 2021 data shows Richmond has apartments make up 53% of housing, a median age of 34, a median household income of $2,245/week.
