Reviews by yuryl

This review is for United Stone Melbourne, Dandenong South VIC

verified email - 02 Jun 2015

Very bad experience with United Stone, stay away from them if you don't want you furniture damaged.

On 2/03/15 United Stone installed a stone overlay in our kitchen in Lyndhurst. When they finished and we started going through the check list I noticed that the top drawer would not close properly, it would scratch on the top. When I mentioned it to the guys one of them opened the drawer and started banging it from the top real hard. I asked him to stop, he was damaging it, but he said I did not know how it works and how drawers are made.

When I tried to close the drawer later, it would still scratch. Moreover, now it would not close properly, the guy obviously damaged it by hitting it so hard. So they decided to polish the bottom part of the stone instead. After few minutes they asked me to try again. It would still not close properly, but now I was afraid he would damage it even further so I just signed the paperwork and paid the bill. They said that my drawer is crooked, this is why it would not close and it's the best they could do. When the guys left I managed to straighten it to the best of my ability so it closes much better now. But it still scratching so we put some sticky tape to protect it.

I contacted Kemal on the phone and in writing, few times he promised to come over, but he never showed up, it has now been 3 months. Once the payment is made they simply don't care.

Approximate cost: $3500