My son's laptop stopped charging properly. Took in here and they rang him later to tell him that "the IO board is all blackened and fried" and they'd need to order a new one. 1 week later they were still making promises about when the part would arrive. Eventually they returned his "repaired" computer, but the same problem cropped up again within 3 days. Took it back, and the owner now says "It's probably the charging jack". Shouldn't they have changed this when they changed the board? They have now had it for 2 days, with more promises and speculation about what the problem is and "oh sorry we've been super busy. I will take it home tonight and work on it myself". I have overheard him saying this exact line to other customers. So to sum up, no proper information about what the problem is, veeeerrrry slow service, and unnecessary work performed.

Approximate cost: $250.00