JenniferN

I took my son to Donut King for a donut and cappucino. The cappucinos were great, nice and hot and just lovely. The donuts were out of this world. We sat and had some real quality time, undisturbed and in a nice quiet environment. It was great. We both enjoyed it, so much that we didnt want to leave. The service was very good. The guy who made the cappacinos asked exactly how we wanted them, which adds a lot to the enjoyment if you get exactly what you want. Lots of businesses could take a lesson from that. Ask your customer what they want, give them choices. Anyway it was a memorable experience, as simple as it sounds. But made memorable by the good service.

I love being in this shop. I dont know if it is all the beautiful sparkly things or the great sales team who always make me feel welcome. I could live here. Sure I have spent an innumerable thousands of dollars here, but that is testament to the great service and quality of the products for sale. I always feel "at home" in Bevilles Northland, even though I am standing the whole time usually gazing at diamonds set into gold. Nothing ever is too much trouble, even toward closing time and the staff are both helpful and knowledgeable, giving good advice. Truly more than a jewellery shop, it is a whole experience.

With a young son, Ive been to a lot of video/games/DVD/entertainment shops and I can honestly say that this is the best one I have come across. OK its quite a distance out of the way for me now, but I go there just cos its such a great business. It has the games I want to buy for my son and the service that is second to none. The guys there will go out of their way to help you and answer any questions or solve any problems you might have. The store is usually pretty busy but isn't that a great indication of how well they treat people and what great service they give. The guys are usually joking amongst themselves and with the customers, making a sometimes long wait a real pleasure. The products are good value too.

This is truly one of the best legal firms in the country. Yes, I used to work for them before I left the workforce to have a child, but they are brilliant whether I worked there or not. Most solicitors appear to have a concern and consideration for their clients and not all of them really do. Mallesons Stephen Jaques not only have a sincere caring for their clients but a great knowledge and ability to use that knowledge to do a great job for their clients.

While employed with them I also used their services to purchase a property. I believe they did the same quality work for me that will do for anyone and the quality was top grade. There were no problems or issues and everything went smoothly, not because it was an easy transaction, but because my solicitor did everything well.

Just a quick look at their website and you can see the awards and accolades they have won by being the best in their field. They are an unusual law firm - an honest one.

Hairhouse Warehouse is a total hair experience. Not only do they do really good hair cuts and hair styles, but the products they use (and dont they always make your hair look perfect?) are obtainable in the store. I havent let them cut my hair ... yet, but I use their products. The products are on the shelf waiting for me with all the necessary tools to keep my hair looking great. The staff are good there too, always prompt and knowledgeable and they are full of great ideas.

When the public decided they had had enough of the mainline banks, along came Bendigo Bank. Starting out as a Credit Union didn't stop Bendigo Bank from reaching great heights. I really like Bendigo Bank but its a little bit further away from me than the mainline banks and so I dont use my account much. I do like the staff there, they are always pleasant, helpful and very knowledgeable. Just the way a good bank should be. Bendigo Bank is far above the other banks in service, quality of products and value for money. The only drawback is the relative isolation of the bank branch store.

I just love Riot Art & Craft in Doncaster. The variety of the stock they sell is always amazing and Im sure every Riot Art & Craft has great service, but I cannot tell. Doncaster Riot Art & Craft has great staff with great service. I figure the girls love their jobs as they always seem happy and are fighting each other to help us find what we want. Im surprised at the variety of products too, as they seem to have everything to do with art and craft. Just walking around there can give you ideas for projects you never would have thought of. And if that is not enough, the staff can give you lots of ideas too.

I went into the 3 Shop over two years ago wanting to enquire about a mobile phone. The service was great. I asked heaps of questions and the knowledgeable staff member gave me all the answers. There were a few she didn't know, so she rang up to find out. So happy was I with the service, the product and the available plan that I signed up on the spot and ... have never looked back. OK so 3 are not always perfect and need to be kept in line. 3 do not have the best coverage possible, nor do they have all the best state of the art phones. But they have a degree of service that I did not find anywhere else. The sales staff went a long way to make me happy and they did that. I have been in mobile phones stores where the staff seem to want to make themselves happy, but that is another story. I was impressed with 3 Shop and remain with 3 still today even though my contract expired some time ago. I will go and get a new contract with 3 so I can experience that same quality of service again.

I found a possum in the garden that had been attacked by a cat. Naughty cat. The poor creature was very distressed, but not so distressed that it wouldn't let me pick it up in a towel. I took the animal to the Doncaster Veterinary Hospital as it was the closest one. Due to the nature of the problem I was half expecting to be turned away as I couldn't pay a big bill for the care of a wildlife creature.

I was very surprised that not only did the Vet take the animal and treat it, but that payment was not expected and then the service in such an occasion was lovely. I was treated like a valued customer. I was made to feel like I had done a good thing by bringing the damaged animal there and allowing them to treat it. I was very impressed with both the service and the standard of treatment. If I had pets, which I don't, I would not take them anywhere but Doncaster Veterinary Hospital.

Yeah I know, its a bank. Big deal, they are all the same. Nu-huh not this one. I used to think all banks were the same. All greedy, money grabbing, disinterested institutions ... and most of the time I was right. But the Westpac Bank in Doncaster really changed my opinion. I wouldn't consider changing banks unless Westpac changed. I couldn't get over their degree of service. They actually cared about me and my money (and Im not rich). They listened and I talked, telling them what I wanted. Then they talked and gave me so much more than I ever dreamt a bank would be prepared to give. I was blown away with both this personal and caring service and the quality of their products. Nothing was too hard and the bank agent set everything up for me with one simple form. How good is that? And the products are not designed to make the bank more money. They were designed to make me more money. I couldn't get over it and this is a BANK.