Reviews by Jet

This review is for Midas Car Care Centre, Kew East VIC

verified email - 14 Jul 2008

Pricey and customer service was very poor. I brought my car in for service. I was notified about extra repair which i authorized but unnecessary extras were sneaked into my bill and claiming he told me over the phone. I am technically minded with cars and these extras were really not warranted. How do you expect customers to work so many sums over the phone? The fact that I was not aware of it adds to my rude surprise when I got the bill. To aggravate things, that person was quite aggressive when I tried explaining my concerns about the extras. Doesn't any service based business know that customer service is the most important thing in business? Should have followed my gut not to use them again after they did the same thing to me over a year ago. Only went there because it was the closest workshop to me. Never again, and not recommended at all.

Approximate cost: $335