Been customers for 10 plus years but never again. Absolutely rubbish service and low grade meat. Having to wair 12 hours for a delivery (a ridiculous timeframe for any half decent courier company) just to have no delivery then no response to calls or emails. Called on the weekend to arrange another delivery date because apparently, according to them, we weren't home. Even though to get to our house you have to go past our garage which was opened and we were both inside all day waiting. No one showed. Then trying to arrange another delivery date was impossible so arrange to pick up and treated like we are [redacted due to offensive language] and everything's to difficult. Nobody has still answered our complaint or returned our calls. Never again castle.

Approximate cost: $1700