Reviews by bradb2

This review is for Ozmobiles, Melbourne VIC

verified email - 10 Jan 2017

Purchased two iphones from this shell company (Monster mobile is the actual company).
Paid for express 1-2 day postage & they took 4 days to arrive.
One was okay the other was damaged & not in the condition as advertised.
I asked to return the one damaged phone for a refund - requested the return address so I could either attend in person or post the phone back.
Was hand balled around from person to person & every reply email avoided providing a return address altogether. Was also made aware of their "15% restocking fee" policy for all "change of mind" returns.
Bottom line is that these crooks knowingly sell below par phones not matching the advertised description & pocket 15% of the purchase price anyway when duped customers want to return the phone(s). This is unlawful under consumer law & either the authorities or your bank can recoup the full refund.
They deliberately have no business address (everything is handled over the internet or via post office box) so you can't undertake any follow up. They've been previously "located" at Chapel street St.Kilda,Richmond & Melbourne.
OzMobiles is best avoided - especially if you request a refund for the faulty goods that they deal in.
If zero stars could be awarded that's what this business operates at.

Approximate cost: $230