I was terrified when it seemed my external hard drive containing many, many hours worth of study notes and work presentations was failing.
Craig provided outstanding customer service from start to finish, with immediate personalised email responses, good advice, and most importantly - a successful outcome!
I've had laptop hard drive fail in the past and been quoted upwards of $1000 to attempt data retrieval, with no guarantee of success. I was much more reassured by Craig's policy of only paying for successful retrieval, and overall was super impressed with the service provided.

Approximate cost: $630