our dog has been holidaying here ( when we go away) for 6 years. He loves going because he knows he is going to be loved there as much as he is at home but he does love coming home as well. He gets a hair cut ( on request) and a bath before he comes home. If he is staying for a little while they are very happy to accommodate any special items to make our dog feel happier ( e.g.: bedding, toys etc.). The owners/carers have a genuine love of all the animals ( picture board in office) and we feel very reassured putting our dog in their care. Thank you to Paul and the team :0)