Reviews by charlotte-k4

This review is for Genesis Fitness Club, Maidstone VIC

verified email - 06 Apr 2022

I was a member for 3 months and I found that there wasn’t enough machines and most of them were broken, I canceled my membership 3 months into my 12 month contract and I was told there was a $150 cancellation fee and that was fine I was made aware of that when I signed up but the girl who canceled my membership told me I just had to pay the $150 and my membership would be inactive by the end of the week. The gym took almost $200 out of my account and proceeded to tell me I had to pay for the next month of my membership and then t was still active I’m really upset because I’ve joined another gym and wasn’t made aware of the payment or that I could use the gym for another month. The manager refused me a refund.

Approximate cost: $200